What is Abnormal Security?
The Abnormal Security platform protects enterprises from targeted email attacks. Abnormal Behavior Technology (ABX) models the identity of both employees and external senders, profiles relationships and analyzes email content to stop attacks that lead to account takeover, financial damage and organizational mistrust. Though one-click, API-based Office 365 and G Suite integration, Abnormal sets up in minutes and does not disrupt email flow.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
75 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+94 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Abnormal Security?
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Effective Service
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Phishing Protection
O365 integration
User Flagging of Suspicious Emails
Bulk Remediation
Email Account Protection
Anti-Spoofing Protection
Malware Blocking
Artificial Intelligence / Machine Learning
Administrator Dashboard and Reporting
Tagging
End-User Warnings in Email Client Software
Vendor Capability Ratings
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Product Strategy and Rate of Improvement
Ease of Customization
Ease of Implementation
Quality of Features
Availability and Quality of Training
Business Value Created
Vendor Support
Breadth of Features
Abnormal Security Reviews
Matthew W.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Sep 2024
Great account takeover and email protection
Likeliness to Recommend
What differentiates Abnormal Security from other similar products?
Great account takeover protection and strong identification of malicious email content with a low false positive rate. Easy of implementation and strong integration with Crowdstrike made for a well-rounded product.
What is your favorite aspect of this product?
Account takeover protection - this feature shines and stands out above other vendors in this marketplace
What do you dislike most about this product?
Sometimes the reporting of missed email attacks didn't work properly and the feedback was inadequate
What recommendations would you give to someone considering this product?
Abnormal is a strong contender in this space - there are alternatives, but give the product a go and see if it works well for you - the account takeover and strong integration paths are worth it
Pros
- Helps Innovate
- Continually Improving Product
- Trustworthy
- Efficient Service
Thomas O.
- Role: Information Technology
- Industry: Not for Profit
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Abnormal is a must-have for email security
Likeliness to Recommend
What differentiates Abnormal Security from other similar products?
From what I've experienced, Abnormal takes a hands-on approach. Works with the admins answering any questions they may have.
What is your favorite aspect of this product?
Interaction with support.
What do you dislike most about this product?
Price is always a good answer.
What recommendations would you give to someone considering this product?
Take into account how many admins you'll have. We have one person who is able to run this by himself.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Gene C.
- Role: Information Technology
- Industry: Retail
- Involvement: IT Development, Integration, and Administration
Submitted Jun 2023
Very Automated, easy to use but a little pricey
Likeliness to Recommend
What differentiates Abnormal Security from other similar products?
automation of remediation
What is your favorite aspect of this product?
hands free scan and remediate
What do you dislike most about this product?
not very much insight and details on a missed event and resolution.
What recommendations would you give to someone considering this product?
Give more insight on why a item got missed and if there is anything the administrator could do to help off set those missed events. When asked for more details, a generic reply is received back but no details. It's all kind of blind faith.
Pros
- Saves Time
- Respectful
- Helps Innovate
- Continually Improving Product
