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Accelo

Accelo

Composite Score
8.2 /10
CX Score
8.6 /10

What is Accelo?

Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and

Company Details


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Awards & Recognition

Accelo won the following awards in the Project Management - Midmarket category

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Accelo Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Accelo.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Accelo?

4% Negative
2% Neutral
94% Positive

Pros

  • Efficient Service
  • Caring
  • Trustworthy
  • Acts with Integrity

Feature Ratings

Average 83

Collaboration

89

Workflow Management

88

Calendar Integration

86

Project Invoicing and Accounting Integration

85

Planning and Scheduling

85

Email Synchronization & Tracking

85

Retainer Management

84

Quote to Project Conversion

84

Resource Management

83

Budget Management

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 84

Quality of Features

88

Ease of Implementation

88

Business Value Created

87

Breadth of Features

86

Product Strategy and Rate of Improvement

85

Ease of Data Integration

85

Availability and Quality of Training

83

Ease of IT Administration

82

Vendor Support

81

Ease of Customization

81

Usability and Intuitiveness

81

Accelo Screenshots

Accelo Downloads

Accelo Reviews

Jackson B.

  • Role: Sales Marketing
  • Industry: Machinery
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2021

An exceptional product for task/project management

Likeliness to Recommend

10 /10

What differentiates Accelo from other similar products?

I use Accelo every day and i like how it allows me to manage my daily tasks and projects with ease. It is a great and reliable collaborative tool since it allows me to collaborate with other staffs easily and faster on work assignments. Accelo has a simple and user-friendly interface which makes it easy to use and learn.

What is your favorite aspect of this product?

I like how it is easy and fast to get started with Accelo. It also allows me to track time spent on every task and project. It integrates with other great softwares like Google Calendar, Gmail and Microsoft outlook thus making it a very suitable solution for project management.

What do you dislike most about this product?

I can't remember anything that disappointed me while using Accelo. It is a recommendable software for time tracking, task and project management.

What recommendations would you give to someone considering this product?

I highly recommend Accelo for project and task management, and time tracking.

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Mou A.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Best fantastic User Interface

Likeliness to Recommend

10 /10

What differentiates Accelo from other similar products?

Functionality

What is your favorite aspect of this product?

Great project management system. Easy to navigate for staff and management. I looked at multiple software before choosing Accelo. There are multiple ways to track project time: task timers, logging time within a retainer or project, adding time from the task board or from the daily timesheet.

What do you dislike most about this product?

The scheduling functions don't seem to be very smooth or user-friendly.

What recommendations would you give to someone considering this product?

Accelo is an excellent system to keep track of everything (workflow, time tracking, CRM, sales/marketing, etc.) in one place.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Roselyn K.

  • Role: Sales Marketing
  • Industry: Gaming and Hospitality
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2021

A very useful application for project management.

Likeliness to Recommend

10 /10

What differentiates Accelo from other similar products?

I must disclose that we have gained numerous benefits from using Accelo. It has been a great platform that is easy to use and learn. I like the ability to adjust my Accelo dashboard based on what I'm looking for in my experience. The system has a very intuitive and user-friendly interface that makes it simple to learn, use and customize.

What is your favorite aspect of this product?

Accelo is a powerful and seamless software that works across all departments, from sales to project management. I like the fact that the application meets or also exceeds our requirements in most areas and the staff is more than willing to work on the areas that fall short. The customer support is always available to offer you help especially when you need them most.

What do you dislike most about this product?

The only issue i have encountered using Accelo is that the mobile application is the weakest point from a management perspective. Nothing else to mention as a dislike about it.

What recommendations would you give to someone considering this product?

Accelo is a very useful application for project management. I recommend it.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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