What is Accelo?
Accelo is a leading Professional Services Automation (PSA) platform designed to help service organizations accelerate the delivery of exceptional work. Its unparalleled configurability enables seamless alignment with your unique business processes, integrating essential components of traditional PSA solutions. By uniting operational data, project work, and real-time communications in one platform, Accelo provides complete visibility and contextual insights, empowering managers with early issue detection and improved project financials. Accelo combines expertise, technology, and innovation to support teams in their growth and maturity journeys, making it a strategic partner for profitable and
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAccelo Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Accelo.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
88 Likeliness to Recommend
100 Plan to Renew
89 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+93 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accelo?
Pros
- Efficient Service
- Caring
- Trustworthy
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Collaboration
Workflow Management
Calendar Integration
Project Invoicing and Accounting Integration
Planning and Scheduling
Email Synchronization & Tracking
Retainer Management
Quote to Project Conversion
Resource Management
Budget Management
Time & Expense Tracking
Vendor Capability Ratings
Quality of Features
Ease of Implementation
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Ease of IT Administration
Vendor Support
Ease of Customization
Usability and Intuitiveness
Also Featured in...
Accelo Screenshots
Accelo Downloads
Sales
Projects
Tickets
Retainers
Billing
Reports
Integrations
Accelo Reviews
Emily V.
- Role: C-Level
- Industry: Media
- Involvement: Business Leader or Manager
Submitted Jun 2021
Incredible product that is highly customizable!
Likeliness to Recommend
What differentiates Accelo from other similar products?
The incredible customization and client portal were two major features that went a long way in selling me on this product.
What is your favorite aspect of this product?
I love being able to view all of our projects at once and see exactly what stage we are in for each. It makes it incredibly easy to stay current and not let anything slip through the cracks.
What do you dislike most about this product?
It can take a while to develop the best system for your business even after working with an implementation team. The product is capable of so much and until you're truly working in it every day, you might not realize the best setup right away.
What recommendations would you give to someone considering this product?
I would recommend reviewing your current project management systems and get very clear about what you're ultimately trying to accomplish so that you can make sure this platform will not only make your team more efficient but enhance their productivity and boost their ability to track projects.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity
Nathan T.
- Role: C-Level
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted May 2021
Inceaseed productivity and operational efficiency.
Likeliness to Recommend
What differentiates Accelo from other similar products?
Unknown answer
What is your favorite aspect of this product?
Operational efficiency
What do you dislike most about this product?
Unknown at this time
What recommendations would you give to someone considering this product?
Rethink your business processes to leverage Accelo's capabilities.
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
