What is Accent?
Accent is a cloud-based sales enablement company helping customers sharpen sales execution and improve win rates. They combine precise content delivery with data-driven sales performance management to paint a clear picture of sales activity levels and their effectiveness--enabling more effective sales rep execution, coaching, pipeline management, and forecasting. Accent helps marketing teams increase their impact on sales by enabling them to manage content with great efficiency and deliver content and sales resources with high precision and relevance to the sales situation.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAccent Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Accent.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
90 Likeliness to Recommend
100 Plan to Renew
85 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+97 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Accent?
Pros
- Enables Productivity
- Trustworthy
- Caring
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Sales Collateral Management
Onboarding and Training
Collaboration
Multi Device Capability
Application Integration
Intelligent Search
Content Analytics and Scoring
Next-Best-Action Recommendations
Vendor Capability Ratings
Vendor Support
Availability and Quality of Training
Ease of Customization
Ease of Implementation
Business Value Created
Usability and Intuitiveness
Ease of IT Administration
Ease of Data Integration
Breadth of Features
Product Strategy and Rate of Improvement
Quality of Features
Accent Reviews
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Intuitive features and easy to use!
Likeliness to Recommend
Pros
- Continually Improving Product
- Trustworthy
- Effective Service
- Caring
Carla H.
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Oct 2021
Fantastic support and quality user experience
Likeliness to Recommend
What differentiates Accent from other similar products?
Ease of use. Though not always intuitive, once you understand the steps, the platform is very easy to use.
What is your favorite aspect of this product?
Reliability. The platform works consistently and as promised. I rarely have to troubleshoot or manage UX issues.
What do you dislike most about this product?
It can be un-intuitive sometimes. There are features that require training/support to fully understand. It might be useful to include call-outs or prompts for some of the Admin Console or Content Manager features. However, I get such outstanding support from the Client Services folks that it makes it easy to use the platform.
What recommendations would you give to someone considering this product?
I would suggest to anyone considering this platform/product to take full advantage of training to get set up and then rest assured that you have an outstanding Client Services team to support you in any way you may need (best practices, next-best recommendations, etc.).
Pros
- Continually Improving Product
- Reliable
- Trustworthy
- Respectful
Cons
- Less Efficient Service