What is Acquia Drupal Cloud?
Drupal is aleading enterprise, open source content management system (CMS) in the world, and the foundation of Acquia’s digital experience platform (DXP). Drupal gives teams the freedom to create exceptional digital experiences. Organizations of all sizes — across industries and the planet — use Drupal not only to build corporate websites, but to build and manage e-commerce sites, mobile applications, digital signage, social networking sites, intranets, portals, microsites, resource directories, kiosks, and more.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
81 Likeliness to Recommend
62 Plan to Renew
1
Since last award
73 Satisfaction of Cost Relative to Value
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+55 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Acquia Drupal Cloud?
Pros
- Helps Innovate
- Reliable
- Respectful
- Acts with Integrity
Cons
- Under Delivered
- Less Generous
- Less Friendly Negotiation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Web Publishing Capabilities
Standard Templates
Content Security
E-Commerce Integration
Translation Facilitation
Content Repository
Multi Channel Support
Social Media Integration
Analytics and Reporting
Management Interface
Digital Asset Management
Vendor Capability Ratings
Availability and Quality of Training
Breadth of Features
Product Strategy and Rate of Improvement
Business Value Created
Ease of IT Administration
Ease of Implementation
Ease of Customization
Quality of Features
Ease of Data Integration
Usability and Intuitiveness
Vendor Support
Acquia Drupal Cloud Reviews
Michael F.
- Role: Sales Marketing
- Industry: Utilities
- Involvement: Business Leader or Manager
Submitted May 2024
Not very customizable and high cost
Likeliness to Recommend
What differentiates Acquia Drupal Cloud from other similar products?
It is more restrictive and has a higher cost.
What is your favorite aspect of this product?
I did not like it very much
What do you dislike most about this product?
It was overpromising.
What recommendations would you give to someone considering this product?
I do not see the added value that the product offers, there are open source solutions which work better and there are other hosting possibilities.
Pros
- Transparent
- Reliable
- Caring
- Respectful
Cons
- Commodity Features
- Less Generous
- Under Delivered
- Role: Sales Marketing
- Industry: Technology
- Involvement: Business Leader or Manager
Submitted Aug 2023
Reliable, but hard to use and expensive
Likeliness to Recommend
Pros
- Reliable
- Helps Innovate
- Caring
- Respectful
Cons
- Leverages Incumbent Status
- Less Efficient Service
- Less Effective Service
Brian C.
- Role: Information Technology
- Industry: Education
- Involvement: Business Leader or Manager
Submitted Aug 2023
Gold standard for hosting a Drupal DXP
Likeliness to Recommend
What differentiates Acquia Drupal Cloud from other similar products?
The cloud admin UI makes it amazingly easy to manage your dev, stage & prod environments for all sites. The Cloud CDN is excellent. We've experienced only solid uptime and performance. We have multiple development agencies working on sites and the permission-setting is very straightforward.
What is your favorite aspect of this product?
We are now using Cloud SiteFactory as the foundation of our Drupal ecosystem. Its flexibility is an enormous benefit as we grow into a more expansive system of integrated sites.
What do you dislike most about this product?
The price point takes some getting used to, but this is enterprise-level security and scalability. For the money, their support/maintenance ticketing system should be much easier to use than it is. The updates can be very difficult to parse and it's hard to feel confident that the right people are being cc'd.
What recommendations would you give to someone considering this product?
Test drive using Drupal. You'll want to ensure that Drupal is suitable for your organization's content producers and developers before considering Acquia.
Pros
- Continually Improving Product
- Reliable
- Performance Enhancing
- Enables Productivity