Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-703-340-1171 (International)
Acrobat Sign Logo Award Winner Product Badge
Acrobat Sign Logo Award Winner Product Badge
Adobe Systems

Acrobat Sign

Composite Score
8.8 /10
CX Score
9.0 /10
Category
Acrobat Sign
8.8 /10

What is Acrobat Sign?

With Adobe Sign, you can get documents signed in minutes — not days. It provides a convenient, tamper-proof way to sign documents electronically that helps you grow your business.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Acrobat Sign won the following awards in the Electronic Signature category

Filter By

Acrobat Sign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acrobat Sign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

94 Plan to Renew

Up 1
Since last award

84 Satisfaction of Cost Relative to Value

Up 2
Since last award


Emotional Footprint Overview

Chart with 5 data points.
The chart has 1 X axis displaying categories.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
{y}
{name}

Emotional Footprint Overview

Product Experience:
93%
Negotiation and Contract:
86%
Conflict Resolution:
92%
Strategy & Innovation:
84%
Service Experience:
94%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+90 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acrobat Sign?

Chart

Bar chart with 10 data series.
The chart has 1 X axis displaying values. Range: -0.5 to 0.5.
The chart has 1 Y axis displaying values. Range: 0 to 100.
End of interactive chart.
1% Negative
8% Neutral
91% Positive

Pros

  • Respectful
  • Fair
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 86

Digital Signature

90

E-Signatures

90

User-Friendly

88

Security

86

Mobile

86

Workflow

85

Regulatory Compliance

85

Audit Trail

83

Cloud/On-Prem/Hybrid Deployment

83

Templates

83

Notifications

83

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

85

Ease of Implementation

84

Business Value Created

84

Quality of Features

83

Ease of IT Administration

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Breadth of Features

81

Vendor Support

81

Availability and Quality of Training

79

Ease of Customization

78

Acrobat Sign Reviews

Lisa G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2024

Smart tool for e-signature

Likeliness to Recommend

8 /10

What differentiates Acrobat Sign from other similar products?

Through the combination of intuitive integration, advanced features, and security, it positioned itself as a leader in competition. Its seamless integration with the Adobe ecosystem gives rise to a high efficiency rate. It also differentiates in security aspects, involving encryption protocols and adherence to compliance such as GDPR and aIDAS.

What is your favorite aspect of this product?

Its exceptional integration with the Adobe ecosystem, not only enhances the working efficiency but significantly streamlines the workflow. It also reduces the time consumption in editing, creating, and signing the documents via a unified platform, which is otherwise a long and hectic procedure. Its user-friendly interface is another standout tool for both novices and seasoned professionals.

What do you dislike most about this product?

The primary drawback which I don't like is its high pricing. Though it is filled with advanced tools, the one starting with a low budget would not be able to leverage its advanced capabilities. Though it gives a good integration environment with the Adobe ecosystem when it comes to integrating with any other platforms, the integration is not up to expectations, this hinders the smooth working.

What recommendations would you give to someone considering this product?

For informed decisions and optimized workflow, it is suggested to get familiarized with its advanced tools. This will facilitate you with productive results with reduced learning curves in future use.

Pros

  • Saves Time
  • Includes Product Enhancements
  • Helps Innovate
  • Continually Improving Product

Ranjeet K.

  • Role: Human Resources
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Best tool for Digital Signatures

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

Best feature of adobe sign is its integration with Microsoft 365 which enhances the document management and collaboration. Its mobile friendly feature makes it different for other tools.

What is your favorite aspect of this product?

My favorite aspect of adobe sign is its automated reminders for signers and document can be traced real time.

What do you dislike most about this product?

There are limited options for editing.

What recommendations would you give to someone considering this product?

I highly recommend this tool.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Efficient Service

Robin M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Efficient and reliable but lacks some flexibility

Likeliness to Recommend

9 /10

What differentiates Acrobat Sign from other similar products?

1. Acrobat Sign integrates with a wide range of third-party applications such as Microsoft 365, Salesforce, SharePoint. 2. Acrobat Sign integrates smoothly with another Adobe products like Acrobat PDF, which make it easy to prepare, send, sign and track the documents. 3. Users have a wide range of signer authentication options, Such as Password, ID verification which ensures secure signatures.

What is your favorite aspect of this product?

1. Acrobat Sign integrates with Microsoft Power Platform such as Power Automate, PowerApps, Dynamics 365, enables seamless workflow automation capabilities within the Microsoft ecosystem. 2. The deep third-party integration with tools like Microsoft 365, Salesforce, SharePoint and other CRM platform increases the productivity. 3. The ability to send, sign and manage documents from mobile devices ensures that users can stay productive and responsive. 4. Real-time tracking oof documents status and progress including the notifications offers a transparency throughout the entire signing process.

What do you dislike most about this product?

1. The cost for more advanced features, especially for small business or individuals can relatively high. 2. Acrobat has limited functionality when offline, requires an internet connection to access the documents. 3. Basic functions are easy to use, more advanced features like workflow automation or API integrations can be complex and require more time to learn.

What recommendations would you give to someone considering this product?

1.Take advantage of free trails to explore the platform's features and usability before paid to plan. 2.If you need the mobile access, then test the mobile app to ensure it meets your requirement for sending and signing the documents. 3. Review the different pricing plans to find one that which will align with your budget including the features you need. 4. Familiarize with the available training materials, webinars, and user guides to maximize understanding of the platform and features.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Acrobat Sign Comparisons

Visit our IT Critical Response Resource Center
Over 100 analysts waiting to take your call right now: +1 (703) 340 1171