Acumatica Cloud ERP Customer Reviews 2025

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

2024 Emotional Footprint Champion

Latest Award, 2024

2024 Data Quadrant Champion

2024

6 Top Rated Capabilities

6 Top Rated Features

2024

2023 Emotional Footprint Champion

2023

2023 Data Quadrant Champion

2023

6 Top Rated Capabilities

8 Top Rated Features

2023

2022 Emotional Footprint Champion

2022

Contract Negotiation

2022

2022 Data Quadrant Champion

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

86 Likeliness to Recommend

Up 1
Since last award

99 Plan to Renew

Up 1
Since last award

80 Satisfaction of Cost Relative to Value

86

Product Experience

78

Negotiation and Contract

83

Conflict Resolution

81

Strategy & Innovation

84

Service Experience

undefined

{y}

{name}

Emotional Footprint Overview

Product Experience:: 86%
Negotiation and Contract:: 78%
Conflict Resolution:: 83%
Strategy & Innovation:: 81%
Service Experience:: 84%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+83 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

4% Negative

6% Neutral

90% Positive

Pros

Respectful
Performance Enhancing
Security Protects
Reliable

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

9 Ways Acumatica's Rapid Integrations Promote Digital Transformation

SMB ERP Technology Value Matrix 2024

eBook: Modernize Your Month-End Close

Playbook: Prepare for the Warehouse of the Future with Acumatica Distributi

7 Ways Retailers And eCommerce Merchants Grow

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Reviews

Eddie D.

Role: Information Technology
Industry: Construction
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Apr 2025

The most user friendly ERP system I've used

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

ease of customization and always staying current with technology and customers needs

What is your favorite aspect of this product?

great product support and Acumatica really license to customers and upgrade requests

What do you dislike most about this product?

don't have any dislikes

What recommendations would you give to someone considering this product?

Have a clear understanding of your business needs to make sure you get the correct modules or add-ons

Pros

Helps Innovate
Continually Improving Product
Reliable
Effective Service

Bruce L.

Role: Operations
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2025

Very Happy with our decision to use Acumatica

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

I am not sure what the real advantages there are over other Cloud systems. We decided to switch to Acumatica in 2019 and have been very happy with our move. I have no need to look over the fence to see if the grass is greener on the other side.

What is your favorite aspect of this product?

I am very happy with the ease of use. It does take a little time to learn the "Logic" of the software, but that is true of all software.

What do you dislike most about this product?

I would like more built in, simple reports. I don't need to be building and setting up templates, there are basic reports that should be integrated into the system from day 1.

What recommendations would you give to someone considering this product?

I would recommend getting in front of the software and playing with it. Any dealer should be able to give you ample time to play with a "Live" sandbox version. The other thing - It works. Accounting and other things do need to be set up, but put that out of your mind, It Works. Play with it to see if it is comfortable. Like buying a car - Do you look to see if the engine has valves and fuel lines? No, you get in and take if for a spin. Kick the Tires of Acumatica and trust that the software works.

Pros

Continually Improving Product
Reliable
Performance Enhancing
Enables Productivity

Amy S.

Role: Information Technology
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Apr 2025

Incredibly agile and user friendly.

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Truly remarkable for cloud flexibility, seamless integrations and deep industrial focus.

What is your favorite aspect of this product?

Incredibly agile and user friendly ERP.

What do you dislike most about this product?

I have no any dislike whatsoever about this ERP.

What recommendations would you give to someone considering this product?

Incredulous for seamless integration of all our department together for faster and convenient access of live data from anywhere.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Latest Research

Acumatica Cloud ERP

What is Acumatica Cloud ERP?

Company Details

Need Assistance?

Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Champion

2023 Emotional Footprint Champion

2023 Data Quadrant Champion

2022 Emotional Footprint Champion

2022 Data Quadrant Champion

2021 Emotional Footprint Champion

Acumatica Cloud ERP Ratings

86 Likeliness to Recommend

Up 1 Since last award

99 Plan to Renew

Up 1 Since last award

80 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+83 Net Emotional Footprint

How much do users love Acumatica Cloud ERP?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acumatica Cloud ERP Screenshots

Device Support

Manufacturing Edition Dashboards

Distribution Edition Dashboards

General Business Edition Dashboards

Construction Edition Dashboards

Retail Edition Dashboards

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

9 Ways Acumatica's Rapid Integrations Promote Digital Transformation

SMB ERP Technology Value Matrix 2024

eBook: Modernize Your Month-End Close

Playbook: Prepare for the Warehouse of the Future with Acumatica Distributi

7 Ways Retailers And eCommerce Merchants Grow

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Customer Story: Cornell Cooperative Extension

Acumatica Customer Story: Dukathole Group

Acumatica Customer Story: Eagle Fence Distributing

Acumatica Customer Story: Clive Coffee

Acumatica Customer Success Story Saddleback Leather

Acumatica Customer Story: Digital Planet

Acumatica Customer Story: Safety Management Group

Acumatica Customer Story: Spohn Associates

Acumatica Cloud ERP - Overview

Acumatica Cloud ERP Reviews

Eddie D.

The most user friendly ERP system I've used

Likeliness to Recommend

Pros

Up 1
Since last award

Up 1
Since last award

Feature Ratings

Governance Risk and Compliance

Accounting and Financial Management

Supply Chain Management

BI and Performance Management

Service Management

Customer Relationship Management

Procurement Management

Human Capital Management

Job and Project Management

Industry Specific Capabilities

Analytics and Reporting

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Business Value Created

Ease of Data Integration

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Availability and Quality of Training

Product Strategy and Rate of Improvement

Vendor Support

Ease of Customization