This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Acumatica

Acumatica Cloud ERP

Composite Score

8.5 /10

CX Score

8.6 /10

123 Reviews Write a Review

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

Contract Negotiation

2022

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

5% Negative

6% Neutral

89% Positive

Pros

Performance Enhancing
Respectful
Reliable
Fair

Feature Ratings

Average 82

Governance Risk and Compliance

Customer Relationship Management

BI and Performance Management

Accounting and Financial Management

Service Management

Supply Chain Management

Human Capital Management

Procurement Management

Analytics and Reporting

Job and Project Management

Industry Specific Capabilities

Vendor Capability Ratings

Average 82

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Acumatica Cloud ERP Screenshots

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

Playbook: Prepare for the Warehouse of the Future with Acumatica Distribution Edition

Analyst Report: IDC MarketScape for Midmarket ERP 2020

eBook: Modernize Your Month-End Close

SMB ERP Technology Value Matrix 2022

eBook: Roadmap to Successful eCommerce

eBook: Acumatica Payroll

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Reviews

Kelly B.

Role: Consultant
Industry: Technology
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Great product...determined to lead the market!

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

Licensing structure and customer support. No contest.

What is your favorite aspect of this product?

Ease of customizing to fit core business processes, while providing some out of the box features to make those processes more efficient.

What do you dislike most about this product?

I believe the email functionality within the CRM module needs improvement. Though I hear that they are working on enhancing in a future version.

What recommendations would you give to someone considering this product?

Take your time during the discovery stages and implementation stages...be sure your VAR knows every possible detail about your current processes. They can't guess what you need it to do. The more detail you can provide, the easier the implementation process will be. The software works...so just get the foundation clearly setup before go-live.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Kevin B.

Role: Information Technology
Industry: Manufacturing
Involvement: IT Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Feature rich and easy to use!

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Ability to easily customize and maintain

What is your favorite aspect of this product?

Cloud based SaaS with outstanding uptime and performance

What do you dislike most about this product?

User permissioning can be a bit complicated

What recommendations would you give to someone considering this product?

Do it! You won't regret it!

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Ethan P.

Role: C-Level
Industry: Retail
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Apr 2020

Very customizable, but know what you're doing

Likeliness to Recommend

9 /10

What differentiates Acumatica Cloud ERP from other similar products?

I don't know

What is your favorite aspect of this product?

I don't know?

What do you dislike most about this product?

The VAR model. Not built for high-trx ecom biz.

What recommendations would you give to someone considering this product?

The software is good, but not all VARs are.

Pros

Continually Improving Product
Helps Innovate
Reliable
Enables Productivity

Cons

Less Efficient Service
Under Delivered

Latest Research

Acumatica Cloud ERP

What is Acumatica Cloud ERP?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Acumatica Cloud ERP Ratings

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Acumatica Cloud ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acumatica Cloud ERP Screenshots

Device Support

Sales Dashboard

Production-Manager-Dashboard

Production Schedule Products

Purchasing Manager Dashboard

Warehouse Manager

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

Playbook: Prepare for the Warehouse of the Future with Acumatica Distribution Edition

Analyst Report: IDC MarketScape for Midmarket ERP 2020

eBook: Modernize Your Month-End Close

SMB ERP Technology Value Matrix 2022

eBook: Roadmap to Successful eCommerce

eBook: Acumatica Payroll

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Overview Video

Usability Features in Acumatica

Reporting Tools

Acumatica Customer Story: Cornell Cooperative Extension

Acumatica Customer Story: Dukathole Group

Acumatica Customer Story: Eagle Fence Distributing

Acumatica Customer Story: Clive Coffee

Acumatica Customer Success Story Saddleback Leather

Acumatica Customer Story: Digital Planet

Acumatica Customer Story: Safety Management Group

Acumatica Customer Story: Spohn Associates

Acumatica Cloud ERP Reviews

Kelly B.

Great product...determined to lead the market!

Likeliness to Recommend

Pros

Kevin B.

1
Since last award

Feature Ratings

Governance Risk and Compliance

Customer Relationship Management

BI and Performance Management

Accounting and Financial Management

Service Management

Supply Chain Management

Human Capital Management

Procurement Management

Analytics and Reporting

Job and Project Management

Industry Specific Capabilities

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization