This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative

Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)

Acumatica

Acumatica Cloud ERP

Composite Score

8.5 /10

CX Score

8.6 /10

123 Reviews Write a Review

What is Acumatica Cloud ERP?

Acumatica ERP (Enterprise Resource Planning) system delivers adaptable cloud and mobile technology with a unique all inclusive user licensing model, enabling a complete, real time view of your business anytime, anywhere. Through our worldwide network of partners, Acumatica ERP provides the full suite of integrated business management applications, including Financials, Distribution, Manufacturing, Project Accounting, eCommerce, Field Service, and CRM. There is only one true Cloud ERP platform designed for mid-sized customers – Acumatica.

Company Details

Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Acumatica Cloud ERP won the following awards in the Enterprise Resource Planning - Midmarket category

Filter By

Contract Negotiation

2022

2022 Data Quadrant Gold Medalist

2022

11 Top Rated Capabilities

11 Top Rated Features

2022

2021 Emotional Footprint Champion

2021

Strategy and Innovation
Service Experience
Product Impact
Contract Negotiation
Conflict Resolution

2021

Acumatica Cloud ERP Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Acumatica Cloud ERP.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1
Since last award

{y}

{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+81 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Acumatica Cloud ERP?

5% Negative

6% Neutral

89% Positive

Pros

Performance Enhancing
Respectful
Reliable
Fair

Feature Ratings

Average 82

Governance Risk and Compliance

Customer Relationship Management

BI and Performance Management

Accounting and Financial Management

Service Management

Supply Chain Management

Human Capital Management

Procurement Management

Analytics and Reporting

Job and Project Management

Industry Specific Capabilities

Vendor Capability Ratings

Average 82

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization

Acumatica Cloud ERP Screenshots

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

Playbook: Prepare for the Warehouse of the Future with Acumatica Distribution Edition

Analyst Report: IDC MarketScape for Midmarket ERP 2020

eBook: Modernize Your Month-End Close

SMB ERP Technology Value Matrix 2022

eBook: Roadmap to Successful eCommerce

eBook: Acumatica Payroll

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Reviews

Derrick E.

Role: C-Level
Industry: Energy
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Mar 2020

One platform for the whole company to operate on.

Likeliness to Recommend

10 /10

What differentiates Acumatica Cloud ERP from other similar products?

Acumatica truly is able to handle your business within one platform. The single license with unlimited seats is the key to success for Acumatica. It allows us to have everyone operating on the same system affordably. It streamlines communication, process flow and accounting. It is truly quote to cash solution for our company.

What is your favorite aspect of this product?

Single License and Unlimited Seats. It allows anyone to get the information they need to conduct their business.

What do you dislike most about this product?

It took a while to get used to some of their terminology. The management of WIP needs to improve.

What recommendations would you give to someone considering this product?

Find a good Service Partner and understand the Acumatica business flows. They have developed the business flows well and you can run your business with little customization. Design your process to use the standard for the 90% of your business and customize the 10% which sets your business apart.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Human Resources
Industry: Education
Involvement: Business Leader or Manager

Validated Review

Anonymous Reviewer

Submitted Feb 2020

It is a nice product that is easy to implement

Likeliness to Recommend

7 /10

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Cons

Less Respectful

Jacqueline C.

Role: Student Academic
Industry: Other
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Feb 2020

Unique feat., sensitive and great customer service

Likeliness to Recommend

8 /10

What differentiates Acumatica Cloud ERP from other similar products?

As we had previously an internal IT solution, we don't have that much to compare but with the companies that we contacted when considering to become a client. Cost effectiveness and customer service made our decision to Acumatica.

What is your favorite aspect of this product?

For us fits very well to protect and store our scientific research data, something that we never had before.

What do you dislike most about this product?

Some features are not customable.

What recommendations would you give to someone considering this product?

A great costumer service solves any problem your company could face, so I strongly recommend to pay attention on that.

Pros

Helps Innovate
Reliable
Performance Enhancing
Enables Productivity

Latest Research

Acumatica Cloud ERP

What is Acumatica Cloud ERP?

Company Details

Need Assistance?

Awards & Recognition

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

2023 Data Quadrant Gold Medalist

2022 Emotional Footprint Champion

2022 Data Quadrant Gold Medalist

2021 Emotional Footprint Champion

Acumatica Cloud ERP Ratings

85 Likeliness to Recommend

98 Plan to Renew

80 Satisfaction of Cost Relative to Value

1 Since last award

Emotional Footprint Overview

+81 Net Emotional Footprint

How much do users love Acumatica Cloud ERP?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Governance Risk and Compliance Includes governance, risk management, compliance, security management, controls and audit.

Customer Relationship Management Includes sales order management functions such as quotes, contract, marketing, and automation.

BI and Performance Management Includes all aspects of reporting and BI analytics, as well as planning and optimization.

Accounting and Financial Management Includes accounting and finance functions such as general ledger, accounts payable, and accounts receivable.

Service Management Includes all aspects of service management, service orders, requests, field service and contracts.

Supply Chain Management Includes all aspects of logistics, distribution, and inventory management, as well as warehouse and shipping, order promising, and asset management.

Human Capital Management Includes employee management functions such as recruiting, payroll, development and performance management.

Procurement Management Includes purchasing and procurement management, as well as supplier management and optimization.

Analytics and Reporting Includes historical & real-time dashboard visualizations, detailed & summary reporting and easy data extraction for data analysis.

Job and Project Management Includes all aspects of project planning management, costing and billing, resource management and controls, and product data management.

Industry Specific Capabilities Includes all unmentioned industry specific modules and capabilities related to the primary industry of your company.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Acumatica Cloud ERP Screenshots

Device Support

Sales Dashboard

Production-Manager-Dashboard

Production Schedule Products

Purchasing Manager Dashboard

Warehouse Manager

Acumatica Cloud ERP Downloads

ERP Evaluation Checklist

Playbook: Prepare for the Warehouse of the Future with Acumatica Distribution Edition

Analyst Report: IDC MarketScape for Midmarket ERP 2020

eBook: Modernize Your Month-End Close

SMB ERP Technology Value Matrix 2022

eBook: Roadmap to Successful eCommerce

eBook: Acumatica Payroll

Acumatica-Customer-Success-Story-Additive-X

Acumatica Tabloid

Acumatica Cloud ERP Videos

Acumatica Cloud ERP Overview Video

Usability Features in Acumatica

Reporting Tools

Acumatica Customer Story: Cornell Cooperative Extension

Acumatica Customer Story: Dukathole Group

Acumatica Customer Story: Eagle Fence Distributing

Acumatica Customer Story: Clive Coffee

Acumatica Customer Success Story Saddleback Leather

Acumatica Customer Story: Digital Planet

Acumatica Customer Story: Safety Management Group

Acumatica Customer Story: Spohn Associates

Acumatica Cloud ERP Reviews

Derrick E.

One platform for the whole company to operate on.

Likeliness to Recommend

Pros

It is a nice product that is easy to implement

1
Since last award

Feature Ratings

Governance Risk and Compliance

Customer Relationship Management

BI and Performance Management

Accounting and Financial Management

Service Management

Supply Chain Management

Human Capital Management

Procurement Management

Analytics and Reporting

Job and Project Management

Industry Specific Capabilities

Vendor Capability Ratings

Ease of IT Administration

Quality of Features

Ease of Data Integration

Business Value Created

Breadth of Features

Usability and Intuitiveness

Ease of Implementation

Product Strategy and Rate of Improvement

Vendor Support

Availability and Quality of Training

Ease of Customization