What is Addigy?
Addigy is a cloud-based IT management platform to manage and secure macOS, iOS, iPadOS and tvOS devices. The only multi-tenant Apple device management and mobile device management (MDM) solution built for both MSPs and enterprise IT teams, Addigy provides IT admins with real-time device access, zero-touch deployment, asset management, monitoring and automated remediation, instant remote control, software deployment, always-on compliance, patch management, and more. At Addigy, we strive to simplify Apple IT management so that any IT admin can easily manage and secure the Apple devices in their managed networks, regardless of their level of Apple expertise.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
94 Likeliness to Recommend
1
Since last award
100 Plan to Renew
94 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+96 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Addigy?
Pros
- Helps Innovate
- Enables Productivity
- Efficient Service
- Respectful
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Device Management
Remote NOC, SOC, Helpdesk Integration
Ransomware Recovery and Removal
Endpoint Backup
Process Automation
Support for IoT Devices
Discovery
Real User Monitoring
Anti Malware Signature Detection
Remote Control
Patch Management
Vendor Capability Ratings
Business Value Created
Ease of IT Administration
Usability and Intuitiveness
Ease of Data Integration
Ease of Customization
Product Strategy and Rate of Improvement
Ease of Implementation
Availability and Quality of Training
Vendor Support
Quality of Features
Breadth of Features
Addigy Reviews
Rico G.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Leader or Manager
Submitted Aug 2022
Good features some technical flaws Support lacking
Likeliness to Recommend
What differentiates Addigy from other similar products?
More features than other products that were tested and better price point for equal or better value based on trial. Previous MDM software lacking necessary support for critical IT infrastructure in place. Addigy allowed for what was required in an MDM platform. Feature-rich software with decent knowledge base and easy to implement.
What is your favorite aspect of this product?
Easy enrollment for mobile devices especially Apple products.
What do you dislike most about this product?
Technical issues arise that Addigy support has not provided assistance with
What recommendations would you give to someone considering this product?
Be sure to extensively test new features before rolling out. Don't count on relying on tech support too much.
Pros
- Helps Innovate
- Respectful
- Enables Productivity
- Unique Features
Mike C.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Easy to use, simple, efficient device management.
Likeliness to Recommend
What differentiates Addigy from other similar products?
The simple, efficient process of being a single pane of glass environment, allowing management of all client assets across all clients makes this product the best solution for how we support our end users.
What is your favorite aspect of this product?
Simple and easy interface for performing daily tasks.
What do you dislike most about this product?
Nothing really. I am fully satisfied thus far.
What recommendations would you give to someone considering this product?
Take the plunge, it is well worth the investment.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Aug 2022
Easy to use and customize!
Likeliness to Recommend
Pros
- Saves Time
- Client Friendly Policies
- Reliable
- Performance Enhancing
