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Adobe Campaign Logo
Adobe Campaign Logo
Adobe Systems

Adobe Campaign

Composite Score
8.5 /10
CX Score
8.8 /10
Adobe Campaign
8.5 /10

What is Adobe Campaign?

See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Awards & Recognition

Adobe Campaign won the following awards in the Email Marketing category

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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Campaign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

85 Satisfaction of Cost Relative to Value

2
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
4% Neutral
96% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Reliable
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Email Delivery

90

Text Messaging

89

Campaign Management

87

Segmentation

87

Basic Reporting and Analytics

84

Auto-Responders

84

Email Templates

83

Dynamic Content

83

A/B Testing

83

Content Authoring

82

Surveys and Polling

82

Vendor Capability Ratings

Average 83

Quality of Features

87

Business Value Created

87

Breadth of Features

87

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Implementation

83

Ease of Data Integration

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Vendor Support

80

Ease of Customization

78

Adobe Campaign Reviews

Murathee K.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Perfect Email Marketing Solution For Business

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign is not only good in email marketing but also makes but also makea marketing automation easy.

What is your favorite aspect of this product?

I like that Adobe Campaign is multi-purpose. The software easily integrate with other Adobe tools. Like most Adobe solutions, it's easy to use and affordable. It pushes email marketing campaigns/strategies to a whole new level

What do you dislike most about this product?

Adobe Campaign is just flawless

What recommendations would you give to someone considering this product?

This software is the best I have used when it comes to email marketing and marketing automation. It's affordable and scalable and therefore ideal for most businesses

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Skylar C.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

They provide us with real-time results

Likeliness to Recommend

8 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign helps us to connect with our recipients through our every email by using their interactive elements like polls and surveys. They have advanced email automation that helps us to automate workflows and drip series to deliver targeted and consistent messages.

What is your favorite aspect of this product?

Adobe Campaign has pre-designed emails which are really eye-catching and helpful enabling us to design beautiful and sophisticated emails. It also helps us to send automated responses to various emails thus saving our time which we can invest in some other project. They provide us with real-time results of our campaigns.

What do you dislike most about this product?

They need to add more customization options, especially for the footer. Sometimes their system suddenly slows down which lags so they need to improve their system. They need to add a feature that enables us to build complex nurture campaigns as they lack this feature.

What recommendations would you give to someone considering this product?

Adobe Campaign has simplified email automation which is easy to build and use and makes it highly recommended. Also, the integration becomes easy with their CRM.

Pros

  • Reliable
  • Trustworthy
  • Effective Service
  • Inspires Innovation

Akina E.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2022

Content Marketing Platform for advanced campaigns

Likeliness to Recommend

8 /10

What differentiates Adobe Campaign from other similar products?

It is commonly known for its best truly advertising campaigns on the lookout. We can change the web, email, and cell phone insight of each customer by customized campaigns across the entire organization. The customization on various channels for various customers is easy, and the work process and altering are truly conceivable. It likewise provides us with the choice of a customizable dashboard to customize according to our longing, and every one of the elements will be at our fingertips.

What is your favorite aspect of this product?

One of the most outstanding substances promoting programming that gives you to customize computerized advertising campaigns. Moreover, it has an assortment of important and pragmatic tools that make the general experience excellent. Also, the user interface is straightforward and work on it.

What do you dislike most about this product?

The tools are very little used and have no spring-up data for better agreement; additionally, the customer support arrangement of Adobe is drawn out and not produced too which makes leaves the customer powerless.

What recommendations would you give to someone considering this product?

Adobe Campaign is the best happy promoting software that shares a basic and simple method for understanding. It is a User agreeable Interface. It permits you to customize campaigns totally and keeps a record of each different activity performed. It is astoundingly proficient and gives common-sense capacities.

Pros

  • Reliable
  • Saves Time
  • Respectful
  • Client's Interest First

Most Popular Adobe Campaign Comparisons

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