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Adobe Campaign
8.5 /10

What is Adobe Campaign?

See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

Company Details


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Awards & Recognition

Adobe Campaign won the following awards in the Email Marketing category

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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Campaign.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
4% Neutral
96% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Reliable
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Email Delivery

90

Text Messaging

88

Campaign Management

87

Segmentation

86

Basic Reporting and Analytics

84

Auto-Responders

84

Dynamic Content

84

Email Templates

84

Content Authoring

83

A/B Testing

83

Surveys and Polling

82

Vendor Capability Ratings

Average 83

Quality of Features

88

Business Value Created

87

Breadth of Features

86

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Implementation

82

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

77

Adobe Campaign Reviews

Raj k.

  • Role: Sales Marketing
  • Industry: Apparel
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2022

Everything for marketing in control for your org

Likeliness to Recommend

8 /10

What differentiates Adobe Campaign from other similar products?

It's very powerful as compared to others. The interface is very easy to use.

What is your favorite aspect of this product?

Monitoring and reporting the campaigns insights and analytics is my favourite part. It helps a lot as it comes from market leader "ADOBE"

What do you dislike most about this product?

I have never found anything within the adobe campaign that I dislike except for it crashes many times and it's slow when running more than 1 campaign at times. Again it could be my server but happens quite often which should be dealt with

What recommendations would you give to someone considering this product?

I have used the product for all email marketing and marketing automation, this has resulted in making our business generate over 50% increased conversions and enhanced re-engagement.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Jose R.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Adobe campaign is being widely used in our company

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

Adobe is making significant difference in our marketing campaigns. The customization it offers is marvelous, we can customize different dashboards according to our needs and desires. As customer is the key in campaigns, it helps us communicate with customers in real-time and we can communicate with them by providing solutions and answering queries in timely and professional manner.

What is your favorite aspect of this product?

Adobe campaign is being used and known for creating good quality campaigns by utilizing all social media channels. It has a great user-friendly interface which allows us to edit and market certain content. According to our needs, we can customize different posts for our different social media channels.

What do you dislike most about this product?

Not everyone can use Adobe campaigns as it’s very technical. Firstly, your marketing skills needs to be upgraded, secondly, your tech skills should be overwhelming good to keep up with this software.

What recommendations would you give to someone considering this product?

It is for sure user-friendly but only to those users who are marketing specialists and tech-oriented. Not everyone can use Adobe campaigns as it’s very technical.

Pros

  • Saves Time
  • Generous Negotitation
  • Helps Innovate
  • Continually Improving Product

Kaikai M.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2022

Email Marketing Made Easy With Adobe Campaign

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

Adobe Campaign makes marketing easy in that by using Customer data, the software makes it seamless to design, coordinate, and deliver customer campaigns that customers want. In addition, channeling these campaigns is easy as we ca do so via offline channels, emails and messages.

What is your favorite aspect of this product?

Adobe Campaign makes designing campaigns easy. Offers great features and supports multi channel delivery when campaigning. The software is affordable

What do you dislike most about this product?

New users will always have trouble understanding this software.

What recommendations would you give to someone considering this product?

I recommend Adobe Campaign more so for email marketing. It makes designing campaigns easy and also allows offline marketing. It's affordable and meets most online email marketing needs

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Efficient Service

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