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Adobe Campaign
8.5 /10

What is Adobe Campaign?

See the whole customer journey on a single screen. With Adobe Campaign, you can use rich customer data to create, coordinate, and deliver dynamic campaigns that customers actually want — through email, mobile, offline channels, and more.

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Awards & Recognition

Adobe Campaign won the following awards in the Email Marketing category

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Adobe Campaign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Campaign.

88 Likeliness to Recommend

98 Plan to Renew

86 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Campaign?

0% Negative
4% Neutral
96% Positive

Pros

  • Trustworthy
  • Inspires Innovation
  • Reliable
  • Appreciates Incumbent Status

Feature Ratings

Average 84

Email Delivery

90

Text Messaging

88

Campaign Management

87

Segmentation

86

Basic Reporting and Analytics

84

Auto-Responders

84

Dynamic Content

84

Email Templates

84

Content Authoring

83

A/B Testing

83

Surveys and Polling

82

Vendor Capability Ratings

Average 83

Quality of Features

88

Business Value Created

87

Breadth of Features

86

Usability and Intuitiveness

84

Ease of IT Administration

83

Ease of Implementation

82

Ease of Data Integration

82

Vendor Support

81

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

80

Ease of Customization

77

Adobe Campaign Reviews

Shailendra Kumar S.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Fantastic product

Likeliness to Recommend

10 /10

What differentiates Adobe Campaign from other similar products?

it is fantastic due to its easy usable interference

What is your favorite aspect of this product?

easy usable interference and no hanging issue at all

What do you dislike most about this product?

not able to find any tiil now

What recommendations would you give to someone considering this product?

go and buy this its will create good customer bases and generate leads

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Meagan S.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

"Very complete tool for marketing by email."

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

This application is unique in comparison to others because it is among the most comprehensive platforms that are now available.

What is your favorite aspect of this product?

All the features you need in a marketing automation system, and then some. Ability to create several databases and markets with global potential. Has a ton of tools for handling content. Administration, user administration, programs, campaigns, workflows, dashboards, in-built reporting, prospects, focusing and segmenting, social media, and more are all standard features. Features such as SMS, email, automation, web apps, pages, forms, and funnels are included as well.

What do you dislike most about this product?

You'll need some time and effort if you're not a trained marketing automation expert or a super-geeky computer wiz to fully take advantage of everything Adobe Campaign has to offer.

What recommendations would you give to someone considering this product?

This software is highly suggested due to its intuitive design and solid platform-specific user interface. A drag-and-drop editor makes it simple to design emails and landing sites; automated marketing workflows can be set up in minutes; and audience segmentation is taken to a whole new level.

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Benjamin Z.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2023

Great MAP for Global Markets and Large Business

Likeliness to Recommend

9 /10

What differentiates Adobe Campaign from other similar products?

As a manager of marketing operations, it is my responsibility to report on campaign analytics, website traffic, and key performance indicators (KPIs), as well as to make decisions based on this data. The metrics were presented in a way that was easy to understand and use, which really aided my daily reporting.

What is your favorite aspect of this product?

As with other modern tools, the insights and reports created by this one are adequate, but they could be better if users were given more control over which channels were analyzed and how.

What do you dislike most about this product?

If you aren't a marketing automation expert or a super-geeky computer wiz, getting up to speed on Adobe Campaign's many features and functionalities will take some time.

What recommendations would you give to someone considering this product?

More features than can be found in any one marketing automation software. Set up many markets with global potential using a wide range of data sources. Includes a wide variety of tools for handling content. Administration, user management, campaigns, workflows, dashboards, in-built reporting, leads, tagging and segmenting, social media, and more go without saying.

Pros

  • Enables Productivity
  • Efficient Service
  • Helps Innovate
  • Continually Improving Product

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