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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Arjun K.

  • Role: C-Level
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Great for Interactive Webinars

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

In my opinion, Adobe Connect stands out for its simple and unique design. The interface is very intuitive both on desktop and mobile devices and the process of creating a webinar and inviting attendees is seamless and straightforward.

What is your favorite aspect of this product?

I like the capability to feature many screens at the same time. This enables me to customise my webinars and make them more interactive.

What do you dislike most about this product?

It requires very strong internet connection to ensure everything works smoothly, otherwise you will have a hard time.

What recommendations would you give to someone considering this product?

After using Adobe Connect for both meetings and webinars, I confidently recommend it for webinars as it has lots of features that makes the experience more interactive.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Akshay K.

  • Role: Industry Specific Role
  • Industry: Energy
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

Adobe Connect with Right Modules for it Performanc

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Visual whiteboard webinars and instant messaging. VoIP IP native calls and vivid visual 3D (HD) VCs. Content creation. Unlimited recording and file sharing.

What is your favorite aspect of this product?

Available across every internet enabled devices

What do you dislike most about this product?

Nothing to complain since it over delivers all.

What recommendations would you give to someone considering this product?

May you all understand all it takes then implement it ASAP.

Pros

  • Saves Time
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Vishnu M.

  • Role: Operations
  • Industry: Retail
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Oct 2023

"Great Learning Platform"

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

We use an internal software for meetings. However, when it comes to learning, nothing can beat Adobe connect. It has some unique features like breakout rooms which is really helpful when you have to conduct a task with different groups. For me, that's the most helpful one.

What is your favorite aspect of this product?

Adobe connect lets you chat, create polls, and it helps you create interactive learning modules. It is definitely the best platform for training. Breakout rooms are really a great way to create different groups. It really helps in brainstorming.

What do you dislike most about this product?

It requires strong internet connection, any network interruption, it throws you out of the bridge. It is a tedious process to get back on the bridge sometimes.

What recommendations would you give to someone considering this product?

If you have a larger group to train, and you want to create an interactive learning module, Adobe connect is your product. It also provides a secure authentication. It is suitable for organizations with high security requirements.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Adobe Connect Comparisons

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