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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
86 Likeliness to Recommend
Down
1
Since last award
95 Plan to Renew
83 Satisfaction of Cost Relative to Value
Down
2
Since last award
Emotional Footprint Overview
- Product Experience:
- 91%
- Negotiation and Contract:
- 91%
- Conflict Resolution:
- 93%
- Strategy & Innovation:
- 91%
- Service Experience:
- 93%
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Efficient Service
- Caring
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Video Conferencing
Instant Messaging
Audio Conferencing VoIP
File Transfer
Audio Conferencing Call in Bridge
Facilitator Functions
Audio Controls
Application Share
Keyboard Mouse Control
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Implementation
Ease of Customization
Ease of IT Administration
Product Strategy and Rate of Improvement
Breadth of Features
Business Value Created
Availability and Quality of Training
Ease of Data Integration
Vendor Support
Adobe Connect Reviews
Matteo C.
- Role: Finance
- Industry: Consulting
- Involvement: End User of Application
Submitted Oct 2024
My Experience With Adobe Connect
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
For business meetings and webinars, Adobe Connect offer top features and is cost effective too making it a top choice in it's class.
What is your favorite aspect of this product?
Using Adobe Connect as virtual meeting solution or as a webinar tool is easy. It's well equipped and the price point is attractive considering the benefits.
What do you dislike most about this product?
No cons experienced using Adobe Connect.
What recommendations would you give to someone considering this product?
I'm recommending Adobe Connect as a both Webinars solution and a great virtual meeting software
Pros
- Reliable
- Performance Enhancing
- Efficient Service
- Caring
Stephanie D.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Oct 2024
Robust team training tool
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
you can create unlimited room for training and calls
What is your favorite aspect of this product?
the room remains active even when people are not present in the room and you can join the call.
What do you dislike most about this product?
the application is heavy and needs best in class to operate sometimes, may not work on some old devices
What recommendations would you give to someone considering this product?
Adobe Connect is particularly appealing for companies who focused on more on training, say learning and development purpose.
Pros
- Efficient Service
- Caring
- Effective Service
- Saves Time
Osama B.
- Role: Operations
- Industry: Technology
- Involvement: End User of Application
Submitted Sep 2024
Adobe Connects offers seamless integration
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
This software has a lot of features with many tools like video streaming and webinars with live chat etc. I love most it integrates well with other Adobe products like Adobe Creative Cloud, as well as with third-party applications such as learning management systems (LMS), CRM systems, and content management systems (CMS), enhancing its functionality and usability.
What is your favorite aspect of this product?
Adobe connect is the best tool for virtual online classes , we have used it regularly now after work from home becomes the trend . It is easy to use and can be learn easily . Also supports different types of features like webinars , meetings , seminar etc .
What do you dislike most about this product?
The downside of using Adobe Connect is that most of our target audience (e.g., high school students) are not familiar with it. Our events still have high attendance so I don't believe it is an issue, but we are not sure if our events would be higher in number if we used another platform (e.g., Zoom). We don't have plans on switching platforms as we rely on the functions that Adobe Connect provide.
What recommendations would you give to someone considering this product?
Highly recommended tool for online meetings , webinars and conferences.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
