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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

84

Quality of Features

84

Ease of Customization

84

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Basit L.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

Excellent choice for virtual conferences

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The long term trust of being so good is the most important factor which makes Adobe different from other. A consumer or the user can only use the application easily when he/She had the trust on the software.

What is your favorite aspect of this product?

The best thing which I like about adobe is the user experience. I have always given a thought why cant be meeting room feels real but after adobe my thought become reality. First, it is so easy to use and install in any device. The integration of application is so cool that it makes team meetings energetic instead of boring one. The customer support is always there for you for any kind trouble or issue of they get raised.

What do you dislike most about this product?

This software has a higher price tag compared to some other online meeting solutions, making it less accessible for organizations with limited budgets.

What recommendations would you give to someone considering this product?

I am recommending this as it is very reliable tool for video conferencing and has amazing customizing features to enjoy.

Pros

  • Continually Improving Product
  • Enables Productivity
  • Efficient Service
  • Client Friendly Policies

Prachi K.

  • Role: Operations
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2024

For Webinars and Seminar I prefer Adobe Connect

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

Well Adobe believe in delivering quality so Yeah that is the only thing which makes it different

What is your favorite aspect of this product?

I love the way of design conference rooms they are looking very real during seminar

What do you dislike most about this product?

Low results when connected to a hotspot literally crashes

What recommendations would you give to someone considering this product?

For attending a better event in a good quality please choose Adobe connect

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Smriti P.

  • Role: Industry Specific Role
  • Industry: Consulting
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2024

Work better and act smarter then anyone

Likeliness to Recommend

10 /10

What differentiates Adobe Connect from other similar products?

It do not have the size too much big that you can not install in any device

What is your favorite aspect of this product?

The customer support which available always there for you to help

What do you dislike most about this product?

The slowness of the application irritates sometimes

What recommendations would you give to someone considering this product?

Well if you have use Adobe other services and a try is worth for this too

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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