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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

96 Plan to Renew

1
Since last award

85 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

File Transfer

84

Audio Controls

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Quality of Features

84

Usability and Intuitiveness

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Breadth of Features

82

Product Strategy and Rate of Improvement

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Ralph A.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

One of the best tools for organizing and meetings!

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

It is one of the best tools for organizing and conducting virtual meetings. Moreover, the software has a versatile design and unique interface for enabling the best webinar sessions. The professionals use this medium without any hassle and bring productivity to their work. Furthermore, this platform allows the real meeting experience and shows a powerful dashboard style.

What is your favorite aspect of this product?

You can get unlimited features and the best professional workplace with Adobe Connect. The software comes with multiple adjustment tools and offers HD videos. So, you will get the best video and audio conference experience. Adobe Connect has a separate fan base and provides various proms for presentations.

What do you dislike most about this product?

Firstly, the software is very expensive and not everyone can afford the premium plan. Secondly, the software shows issues while conducting a meeting for a large audience. There come buffering issues while supporting large conferences. Thus, this can be quite exhausting sometimes for larger organizations.

What recommendations would you give to someone considering this product?

It is an online meeting platform for professionals and many educational institutes also use this tool. Thus, it has supported a large audience and provided virtual assistance in many ways. Therefore, it is highly recommended for professionals.

Pros

  • Saves Time
  • Altruistic
  • Helps Innovate
  • Reliable

Robert C.

  • Role: Operations
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

A great platform for collaboration.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

The most useful a part of Adobe Connect was the chat Windows that constantly stream many responses from different attendees and record the transcript for your chron files. Providing a simple approach of finding answers to common questions. The choice to transfer a PDF and write of it, without having to transfer a separate program is great.

What is your favorite aspect of this product?

Adobe connect is employed as an online conferencing software among corporations and other people for business communication. We are attending conferences from the comfort of your home and dealing a lot of with efficiency than ever before. We’ve been using adobe connect, and we don’t got to worry regarding anything. We can access the platform from our laptops, an internet connection and more or less that’s all you need. Adobe Connect is a platform that gives its users a rich and consistent expertise through a maximum service, it’s a real-time communications software system that enables us to initiate videoconferences, webinars, chats. It’s a b

What do you dislike most about this product?

Many people who are mac users complain regarding its compatibility with a browser but it works rather well with all different PCs. Also, throughout meetings, there are some complaints about mic troubleshooting. These are some technical issues that may surely be resolved eventually.

What recommendations would you give to someone considering this product?

It is a helpful tool. Takes time to get used to it however it can facilitate your organization. Some details require fixing, but if you’ll be patient it’s comparatively straightforward to use.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Lincolin-George E.

  • Role: Sales Marketing
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2022

Adobe Connect is an amazing virtual tool.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

Adobe Connect is a web conferencing software system that provides glorious options and wonderful collaboration options, an ideal platform that meets the requirements of its users and provides very complete options. It provides an answer to our needs by being very versatile and intuitive, as well as offers excellent options to achieve success in our meetings, excellence in a wireless connection, screen sharing, HD audio, and video, and coaching in real-time serving to us to extend our progress collaborating during a skilled and really safe way.

What is your favorite aspect of this product?

Adobe Connect has presentation options like transitions and animations, which are vital in communications. Furthermore, Adobe Connect supports virtual events within the classroom, where coaching is done and data acquired, it’s terribly straightforward to use and log on with no issues with the mainframe. It is possible to stream a presentation online. There’s also the selection of video conferencing. There’s no need to transfer something. On this platform, webinars are very simple, and you’ll be able to share your laptop computer in moments.

What do you dislike most about this product?

The drawback of Adobe Connect is the video streaming. Several live video streams were displayed directly however many videos were disrupted by the static.

What recommendations would you give to someone considering this product?

I recommend Adobe connect with anyone who must increase their workflow and collaborate online through meetings and conferences in real-time, sharing screens with full accessibility, best solutions, and security from anywhere and on any device, producing an immediate impact on the results of our projects, I like to recommend it because it’s perfectly flexible to all needs.

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

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