What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Audio Conferencing Call in Bridge
File Transfer
Audio Controls
Facilitator Functions
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adobe Connect Reviews
Luis A.
- Role: Human Resources
- Industry: Other
- Involvement: Business Leader or Manager
Submitted Feb 2022
Adobe Connect connects us to success
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect as a tool brings us closer to being able to provide a better experience to all our customers. It was demonstrated that the application is very effective at the time of performing actions that require effective feedback. It allowed us to transfer documents and communicate among all users by uploading files such as images and videos.
What is your favorite aspect of this product?
Within this system we can not only transfer files and documents but also create surveys that can be answered online, activate video calls between users and professionals with clients and also make extended real-time conferences. Adobe Connect contains almost the same features of Adobe flash allowing us to develop real applications with command that push us to advance technologically and to undertake new ideas.
What do you dislike most about this product?
The application is an incredible ally for many micro-entrepreneurs, but it needs to make some changes and updates such as making it easier to obtain registration and Adobe license codes. It requires that all participants stay connected when the application is in prolonged use and not throw an error and to upload images with the highest quality.
What recommendations would you give to someone considering this product?
Make updates to its interface so that the tools can be used more easily. It is required to be compatible with other types of files because if they are uploaded they remain in error or the characteristics of the work are not configured and to be able to obtain a certified personnel online to be able to clarify doubts about such behaviors.
Pros
- Helps Innovate
- Continually Improving Product
- Performance Enhancing
- Enables Productivity
Marcos B.
- Role: Information Technology
- Industry: Education
- Involvement: End User of Application
Submitted Feb 2022
Really amazing product.
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect is the best tool to delivery classes that i've ever seen, you are able to configure you meeting layout according to your preferences.
What is your favorite aspect of this product?
The easy way to personalize the classes and pod is amazing.
What do you dislike most about this product?
Somo stability and connectivity problems, mainly in some countries from south america.
What recommendations would you give to someone considering this product?
If you need a product to delivery trainings and classes go ahead with Adobe Connect.
Pros
- Performance Enhancing
- Enables Productivity
- Unique Features
- Efficient Service
Alyssa G.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2022
Connect with ease through Adobe Connect
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
The software has very flexible and instinctive features which frequently provide us with the best possible solutions to our problems. Meetings can be organized in HD quality. It simply has uncountable benefits and opportunities.
What is your favorite aspect of this product?
It aids in reaching the targeted audience without the restrictions of physical barriers or boundaries. Face-to-face meetings can be conducted. It entertains the ability to format visual aesthetics of the room or to add any desired wallpaper etc.
What do you dislike most about this product?
The best thing about Adobe Connect is the ability to pre-load content by using it which is a rare feature. It provides me with the features and attributes that provide me with solutions for all my problems. Only if the customer care service could be a bit quicker and more responsive, everything else is just perfect.
What recommendations would you give to someone considering this product?
I approve of the use of this application. For all the companies/organizations with hybrid teams of remote and on-site workers, this software connects them in real-time enhancing not only their productivity but also saving plenty of their time.
Pros
- Enables Productivity
- Efficient Service
- Respectful
- Appreciates Incumbent Status