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What is Adobe Connect?
Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
87 Likeliness to Recommend
96 Plan to Renew
1
Since last award
85 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+92 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Adobe Connect?
Pros
- Respectful
- Fair
- Caring
- Acts with Integrity
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Audio Conferencing VoIP
Instant Messaging
Video Conferencing
Audio Conferencing Call in Bridge
File Transfer
Audio Controls
Facilitator Functions
Keyboard Mouse Control
Application Share
Virtual Whiteboard
Screen Share
Vendor Capability Ratings
Quality of Features
Usability and Intuitiveness
Ease of Customization
Ease of Implementation
Ease of IT Administration
Business Value Created
Breadth of Features
Product Strategy and Rate of Improvement
Ease of Data Integration
Availability and Quality of Training
Vendor Support
Adobe Connect Reviews
Kennedy J.
- Role: Information Technology
- Industry: Insurance
- Involvement: End User of Application
Submitted Feb 2022
Organize, Integrate, and Influence with Adobe Conn
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
Adobe Connect is a tool that has allowed us to initiate or participate in web conferences, discussions, and discover with e-learning. It has great functionalities that has allowed us to work collaboratively in timely manner. I admire it since it is skilled, protected, and productive, with easy action and connectivity. The aesthetically appealing interface delivers end-to-end performance from HD video content without pauses or slowdowns, making it ideal for scheduling instant conference calls in an appealing and efficient manner.
What is your favorite aspect of this product?
Adobe Connect offers me with services and options that are tailored to my specific requirements. It is a videoconferencing and actual meeting tool that operates with transparency and full potential; its optimum functioning is from inception to final and it doesn't throw mistakes or complaints; it works flawlessly without faults.
What do you dislike most about this product?
It simply lacks some basic functionalities that other applications provide, such as the way to share cameras with over 50 people without interfering with application efficiency. To utilize it, one must be hooked into their router. It doesn't operate properly using Wi-Fi or android platforms, and it's really sluggish.
What recommendations would you give to someone considering this product?
I suggest Adobe Connect as it is a true meetings and conferencing application that ensures safety and confidentiality; it is a solution that works flawlessly and produces excellent outcomes for our firm. I suggest it since it is application that allows us to connect to any area of the globe and share HD resolution voice / video screens without interruptions or constraints.
Pros
- Reliable
- Caring
- Respectful
- Client Friendly Policies
- Role: Information Technology
- Industry: Banking
- Involvement: IT Leader or Manager
Submitted Feb 2022
Online meetings with Adobe connect.
Likeliness to Recommend
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Karrie B.
- Role: C-Level
- Industry: Other
- Involvement: End User of Application
Submitted Jan 2022
Disappointing with the performance of the platform
Likeliness to Recommend
What differentiates Adobe Connect from other similar products?
I've used multiple video/conferencing platforms. Unfortunately, Adobe Connect falls short and was disappointing from both end-user and presenters.
What is your favorite aspect of this product?
I had great hopes as it has great features but did not perform as expected.
What do you dislike most about this product?
Very glitchy! Break-out rooms did not work as expected and people ended up in the wrong rooms. Lots of frustrations on both sides.
What recommendations would you give to someone considering this product?
Try the product before getting to make sure it will meet your needs. I am hoping that they have made improvements and the platform works better than when I used it in 2021.
Pros
- Efficient Service
- Caring
- Respectful
- Security Protects
Cons
- Less Reliable
- Less Productive
