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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

84

Quality of Features

84

Ease of Customization

83

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

Dick P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Online and live conferences.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

Adobe connet differs from other services, for participants there is no limit on the number of video streams that can be displayed in a meeting, it is a virtue that is not found in most video conferencing services.

What is your favorite aspect of this product?

I like Adobe Connect has options for the presenter to have control over the design of the screen for all participants, with easily available templates, its chat system is usable throughout the meeting and we can also configure private chats, the quality of Video with a broadband connection of 300 megabits per second (Mbps) is quite smooth, as a meeting organizer you can control access to the meeting and allow only registered users, registered users and accepted guests, or anyone with a URL join.

What do you dislike most about this product?

Adobe Connect is providing more than we normally need, it is solid and optimized software, we have used this software for a long time, it looks great and so far I have no nasty situations, it works very well it is rewarding.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect as one of the best options for high quality video calls and video conferencing, it is flexible both for collaboration with work teams and clients, as well as for properly planned online meetings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Role: Sales Marketing
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2020

Too complicated featues

Likeliness to Recommend

3 /10

Pros

  • Performance Enhancing
  • Enables Productivity
  • Inspires Innovation
  • Respectful

Cons

  • Inhibits Innovation
  • Slower Product Innovation
  • Less Reliable

Monica P.

  • Role: Human Resources
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

HIGH QUALITY AND EFFICIENCY MEETINGS.

Likeliness to Recommend

8 /10

What differentiates Adobe Connect from other similar products?

I love Adobe Connect a lot because it is a very effective and clear team collaboration tool, which allows me to organize online meetings easily and immediately and differs from other products for its high level of connection quality and screen sharing, audio and video quality almost as if team members would be present, collaborating from start to finish with automated audio communication inexpensive and fixed price.

What is your favorite aspect of this product?

My favorite aspect of Adobe Connect is that it helps me perfectly when it comes to collaborating online and working productively, it is a simple and easy platform for video and voice communications and phones to text messages and chat, it helps me save our time and money when leaving a professional physical phone system, it includes a large number of functions capable of driving the growth of our business as well as ensuring productivity and helping to convey an image of professionalism.

What do you dislike most about this product?

Adobe Connect is an optimized communications platform, which offers me the facility to connect and share screen through video and audio web meetings, it works for me normally when I need your help, so far I have no displeasure, I consider that it is directed in the right direction and it's great.

What recommendations would you give to someone considering this product?

I recommend Adobe Connect this unified communications program that allows people in separate locations to communicate through video meetings in real time, with connection quality, screen sharing, audio, offers secure and immediate meetings, allows to make a video conference call From your IP desk phone, through a cloud-based application, Offering great features and advanced functions, with ease of access and free trial, look no further this program is what you really need.

Pros

  • Altruistic
  • Helps Innovate
  • Continually Improving Product
  • Reliable

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