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Adobe Connect Logo
Adobe Connect Logo
Adobe Systems

Adobe Connect

Composite Score
8.8 /10
CX Score
9.1 /10
Category
Adobe Connect
8.8 /10

What is Adobe Connect?

Adobe Connect web conferencing software service offers immersive online meeting experiences for collaboration, virtual classrooms and large scale webinars.

Company Details


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Awards & Recognition

Adobe Connect won the following awards in the Web and Video Conferencing - Enterprise category

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Adobe Connect Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Connect.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

95 Plan to Renew

85 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Connect?

4% Negative
4% Neutral
92% Positive

Pros

  • Respectful
  • Fair
  • Caring
  • Acts with Integrity

Feature Ratings

Average 84

Audio Conferencing VoIP

85

Instant Messaging

85

Video Conferencing

85

Audio Conferencing Call in Bridge

84

Audio Controls

84

File Transfer

84

Facilitator Functions

84

Keyboard Mouse Control

83

Application Share

83

Virtual Whiteboard

82

Screen Share

82

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

84

Quality of Features

84

Ease of Customization

84

Ease of Implementation

83

Ease of IT Administration

83

Business Value Created

83

Product Strategy and Rate of Improvement

82

Breadth of Features

82

Ease of Data Integration

82

Availability and Quality of Training

82

Vendor Support

81

Adobe Connect Reviews

alexandra f.

  • Role: Sales Marketing
  • Industry: Recreation
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

Simple to use and efficient

Likeliness to Recommend

7 /10

What differentiates Adobe Connect from other similar products?

It utilises the features you use the most whilst still ensuring that its user friendly and in touch with the current trends

What is your favorite aspect of this product?

The flexibility and ease of use - very easy to train others to use it

What do you dislike most about this product?

nothing - we love it

What recommendations would you give to someone considering this product?

don't shop around - just get it!

Pros

  • Helps Innovate
  • Performance Enhancing
  • Trustworthy
  • Altruistic

Taufik R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2020

For presentations and documentation of experiences

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

A favorable and distinctive virtue of this product in relation to others is that it does not require downloading so it is more comfortable, practical and reliable.

What is your favorite aspect of this product?

I like this software for the following reasons: • facilitates training and education activities in one place and in a synchronized way. • It allows to act with excellent reciprocal relationships, pleasant and elegant surroundings with the rest of the participants during the development and development of our presentations. • Useful and practical to record lectures, make lectures, opinions, advice and reports with the rest of the participants. • Facilitates information sharing using brochures, catalogs, and videos on customer specifications, and details. • Allows the option of conducting live surveys among participants.

What do you dislike most about this product?

Sometimes it bothers me when there are connection difficulties, even more so when there is a rush to start.

What recommendations would you give to someone considering this product?

I recommend this software, it makes it easy for organizations to create presentations, conferences and learning and training meetings on significant aspects of activities with work teams and clients from anywhere immediately.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Priyah M.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Nov 2020

Perfect tool for easy coordination.

Likeliness to Recommend

9 /10

What differentiates Adobe Connect from other similar products?

The ability to streamline various presentations.

What is your favorite aspect of this product?

Quality records, clear Audio and Videos.

What do you dislike most about this product?

No issue for me.

What recommendations would you give to someone considering this product?

Easy meeting platform which offers various possibility for the efficient remote meeting and document sharing.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Most Popular Adobe Connect Comparisons

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