Adobe Document Cloud Customer Reviews 2024

What is Adobe Document Cloud?

With Document Cloud, featuring the all-new Adobe Acrobat DC, get every ounce of potential out of your PDFs from any device. From shared PDF reviews across devices to collecting the most secure e-signatures from right inside your favorite apps, including Microsoft Office.

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Awards & Recognition

Adobe Document Cloud won the following awards in the Document Management category

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Adobe Document Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Document Cloud.

87 Likeliness to Recommend

1
Since last award

98 Plan to Renew

1
Since last award

81 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Document Cloud?

2% Negative

5% Neutral

93% Positive

Pros

Reliable
Enables Productivity
Performance Enhancing
Fair

Isménia M.

Role: Information Technology
Industry: Media
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Aug 2021

Easy to use, best app to read pdf

Likeliness to Recommend

10 /10

What differentiates Adobe Document Cloud from other similar products?

Very good does not crash, easy to use and very beautiful And besides everything very well simplified great app excellently translates the content and its size, capable of containing large content in little physical space.

What is your favorite aspect of this product?

Very good! The reader is excellent and has very useful functions as a bookmark!! Excellent for reading books or light novels, I always change the reading mode.

What do you dislike most about this product?

The only problem is that I have to leave full screen mode all the time in order to highlight the parts that interest me in order to make a record. It should be more practical and less tiring

What recommendations would you give to someone considering this product?

Very complete, very well done cloud service, I highly recommend it to anyone who works and needs to use the cloud to work on PC and Android, I gave it 4 stars because we can always improve!

Pros

Enables Productivity
Caring
Saves Time
Respectful

Cons

Security Frustrates

Vivek Z.

Role: Sales Marketing
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Very Secure & Easy Way to Share Documents & Files

Likeliness to Recommend

9 /10

What differentiates Adobe Document Cloud from other similar products?

When I'm working with several clients, Adobe allows me to amend contracts that I've created. Documents may be stored on the cloud, allowing me to access them on the move. As a result of Adobe Document Cloud, teams are able to more easily exchange documents and manage workflow. Aside from being able to use different Adobe products for numerous purposes, I really enjoy the idea of Adobe being in the cloud. According to me these all features differentiate Adobe Document Cloud from other similar products.

What is your favorite aspect of this product?

Both pictures and text can be edited. Anyone who works with PDF documents should have this program installed on their computer. Email signatures make document sharing a breeze. Since everything can be done online through the cloud, rather than having to drive across town or mail paperwork, it's definitely a time saver. My Adobe Acrobat Pro documents are automatically synced with this software, which is included with my subscription to Adobe's cloud service. This means I don't have to re-save them to my PC and then upload them to my usual cloud storage space thereafter.

What do you dislike most about this product?

It takes a few minutes to get used to the UI. Once you've mastered it, it's a powerful tool. People get kicked off and their effort is lost if you utilize Guest for PDF comments or revisions. Create a free account to fix this, but it also has to be improved for people who don't want to join up. However, the features offered here are worth the investment in order to take advantage of them.

What recommendations would you give to someone considering this product?

This application is easy to use, integrates with other programs, and has protected features, therefore I would definitely suggest it to anyone who is contemplating Adobe Document Cloud. For document cloud services on the go, Adobe is the clear leader. Its integration (and protection) of accessing forms and documents electronically at any time, from anywhere is unmatched in my opinion.

Pros

Continually Improving Product
Performance Enhancing
Enables Productivity
Trustworthy

Farhan T.

Role: Student Academic
Industry: Finance
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Aug 2021

Amazing product, numbers of features available.

Likeliness to Recommend

9 /10

What differentiates Adobe Document Cloud from other similar products?

User interface and Ease of access to pdf files.

What is your favorite aspect of this product?

Ease of Access to PDF files and all PDF's at one place

What do you dislike most about this product?

There aren't any complaints about Adobe Acrobat. Works Perfectly.

What recommendations would you give to someone considering this product?

You can see all your PDF's at one place and the user interface and Ease of access is amazing with Adobe branding. Just go for it.

Pros

Helps Innovate
Effective Service
Respectful
Includes Product Enhancements

Latest Research

Adobe Document Cloud

What is Adobe Document Cloud?

Company Details

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Awards & Recognition

2024 Emotional Footprint Champion

2024 Data Quadrant Gold Medalist

2023 Emotional Footprint Champion

Adobe Document Cloud Ratings

87 Likeliness to Recommend

1 Since last award

98 Plan to Renew

1 Since last award

81 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+92 Net Emotional Footprint

How much do users love Adobe Document Cloud?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Document Sharing Document sharing is the ability to share a document with those who have not been granted explicit access

Document Hosting Centralized hosting of electronic documents, allowing the ability for contributors to upload to a secure area.

Editor Functions Features to allow designated editors to have the ability to review a document, make notes, corrections, and insert markups for re-editing by the author(s).

Security and Access Control Securing of electronic documents from unauthorized access and the ability to assign access to specific users or user groups.

Searchability DMSes generally allow for the ability to conduct searches on document content.

Indexing and Classification Where the DMS will search the contents of all documents, index search results and organize them based on the organization’s taxonomy

Access Tracking The tracking of document access, including who had opened it or downloaded it.

Check Out Check in Similar to checking out or signing out a book from the library, this option enables a similar function for designated documents.

Publication Workflow Workflow capability that routes documents across defined roles in the publication process, either for review, editing, publication, etc.

Metrics and Reporting This feature enables the DMS administrator to produce reports on the DMS, such as document volumes, document access, publication trends, etc.

Version Control Tracking of document versions with each iteration of document changes.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Adobe Document Cloud Reviews

Isménia M.

Easy to use, best app to read pdf

Likeliness to Recommend

Pros

Cons

Vivek Z.

Very Secure & Easy Way to Share Documents & Files

Likeliness to Recommend

Pros

Farhan T.

Amazing product, numbers of features available.

Likeliness to Recommend

Pros

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Title

1
Since last award

1
Since last award

Feature Ratings

Document Sharing

Document Hosting

Editor Functions

Security and Access Control

Searchability

Indexing and Classification

Access Tracking

Check Out Check in

Publication Workflow

Metrics and Reporting

Version Control

Vendor Capability Ratings

Quality of Features

Ease of Implementation

Business Value Created

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Breadth of Features

Ease of Data Integration

Availability and Quality of Training

Ease of IT Administration

Ease of Customization

Vendor Support