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Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Data Visualization

82

Drag and Drop Design

82

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

75

Adobe InDesign Reviews

Pedro T.

  • Role: Operations
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

save time and deliver highly personalized content

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Undoubtedly the biggest difference is the amount of tools available. The large amount of resources and possibilities of integration with other Adobe solutions, allows you to deliver personalized content and in the appropriate file format for each purpose.

What is your favorite aspect of this product?

The ability to create different content formats, for different purposes. Tools that are constantly updated and a series of trainings that help professionals to improve their skills on the platform

What do you dislike most about this product?

It is not a very intuitive platform. Great technical knowledge is required to carry out even the simplest actions. A professional in the field is required for its use.

What recommendations would you give to someone considering this product?

It is essential to have the support of a professional for the daily use of the platform. If you constantly produce printed content or need to layout large files for online formats, it is undoubtedly the best option. For small demands or layout of simple texts, another more intuitive product may be more recommended.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Trustworthy

Andiko M.

  • Role: Operations
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

My Experience Using Adobe InDesign

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

For proposal management, Adobe InDesign offers best features and also come in handy when it comes to desktop publishing

What is your favorite aspect of this product?

I like that Adobe InDesign is multipurpose. The software is affordable Suits desktop publishing needs seamlessly It makes proposals management effortless

What do you dislike most about this product?

I have no dislikes as Adobe InDesign has worked as expected

What recommendations would you give to someone considering this product?

I recommend Adobe InDesign for it's many capabilities. It's affordable and seamless to use.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Natasha Kiara E.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2023

A professional product that is easy to use.

Likeliness to Recommend

9 /10

What differentiates Adobe InDesign from other similar products?

The professionalism of the product but it still easy to use. Allows full customisability to create the documents you have in mind.

What is your favorite aspect of this product?

Custom margins and rulers to create precise designed documents.

What do you dislike most about this product?

Sometimes colour edits can be tricky. Such as amending a gradient.

What recommendations would you give to someone considering this product?

Not necessarily a recommendation, but give yours self time to fully play with the product to discover what it can do.

Pros

  • Reliable
  • Trustworthy
  • Efficient Service
  • Effective Service

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