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Adobe InDesign Logo Award Winner Product Badge
Adobe InDesign Logo Award Winner Product Badge
Adobe Systems

Adobe InDesign

Composite Score
8.7 /10
CX Score
8.9 /10
Category
Adobe InDesign
8.7 /10

What is Adobe InDesign?

Adobe InDesign is the industry-leading layout and page design software for print and digital media. Create beautiful graphic designs with typography from the world’s top foundries and imagery from Adobe Stock. Quickly share content and feedback in PDF. Easily manage production with Adobe Experience Manager. InDesign has everything you need to create and publish books, digital magazines, eBooks, posters, interactive PDFs, and more.

Company Details


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Awards & Recognition

Adobe InDesign won the following awards in the Desktop Publishing category

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Adobe InDesign Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe InDesign.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

97 Plan to Renew

83 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe InDesign?

0% Negative
5% Neutral
95% Positive

Pros

  • Enables Productivity
  • Performance Enhancing
  • Reliable
  • Trustworthy

Feature Ratings

Average 83

Layout Editing

86

Text Editing

86

Templates

84

Data Visualization

82

Drag and Drop Design

82

Graphics Editing

79

Collaboration

78

Asset Hub

78

Social Media Integration

74

Vendor Capability Ratings

Average 80

Quality of Features

86

Breadth of Features

84

Business Value Created

83

Ease of Implementation

82

Availability and Quality of Training

81

Product Strategy and Rate of Improvement

78

Ease of Customization

77

Usability and Intuitiveness

77

Ease of Data Integration

77

Ease of IT Administration

77

Vendor Support

75

Adobe InDesign Reviews

Alex W.

  • Role: Sales Marketing
  • Industry: Manufacturing
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jun 2022

Fantastic Software, 5 Stars

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

No one comes close to Adobe InDesign as far as a software used for laying out pages and projects.

What is your favorite aspect of this product?

Customization. I can do so much! I lay out user manuals on a daily basis and I would not survive without this. You can do everything with Adobe InDesign. I can change text styles, edit graphics, switch around layout, etc. It makes my job so much easier.

What do you dislike most about this product?

Nothing! This makes my job/life so easy.

What recommendations would you give to someone considering this product?

InDesign is the best choice to design and publish multipage documents containing text, vector artwork, and images. Use precise grids and guides to position page elements and create polished layouts. Take advantage of professional typesetting features to format text consistently across pages, chapters, and publications.

Pros

  • Trustworthy
  • Efficient Service
  • Effective Service
  • Caring

Andrea B.

  • Role: Industry Specific Role
  • Industry: Transportation
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Jun 2022

Very efficent Design tool

Likeliness to Recommend

8 /10

What differentiates Adobe InDesign from other similar products?

Have a high number of functions and it's more complete as compered to his competitors

What is your favorite aspect of this product?

It's complete

What do you dislike most about this product?

Some functions are complex to use

What recommendations would you give to someone considering this product?

Nothing particularly

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Less Friendly Negotiation

TAIRA M.

  • Role: Consultant
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2022

"Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Adobe InDesign from other similar products?

Adobe Indesign is ease, the time for starting the app is very short, and the first client contact is very nice

What is your favorite aspect of this product?

Having the possibility to add plugins to easily manage some aspect of the design

What do you dislike most about this product?

The constant update coming from the server, it's very boring

What recommendations would you give to someone considering this product?

Use it, make your comment and enjoy

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Unique Features
  • Effective Service

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