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Adobe Systems

Adobe Workfront

Composite Score

8.8 /10

CX Score

9.1 /10

97 Reviews Write a Review

What is Adobe Workfront?

Our PPM Software gives management the tools they need to prioritize and get their team working on the tasks that matter most, making the most significant impact on your business.

Company Details

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Awards & Recognition

Adobe Workfront won the following awards in the Project Management - Enterprise category

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1 Top Rated Capabilities

3 Top Rated Features

2024

2 Top Rated Capabilities

6 Top Rated Features

2023

Adobe Workfront Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Adobe Workfront.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

87 Likeliness to Recommend

94 Plan to Renew

Up 1
Since last award

84 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 92%
Negotiation and Contract:: 93%
Conflict Resolution:: 94%
Strategy & Innovation:: 91%
Service Experience:: 93%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+93 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Adobe Workfront?

6% Negative

2% Neutral

92% Positive

Pros

Saves Time
Client Friendly Policies
Acts with Integrity
Client's Interest First

Feature Ratings

Average 84

Collaboration

Workflow Management

Dependency and Milestone Tracking

Document Management

Time & Expense Tracking

Resource Management

Planning and Scheduling

Reporting

Hierarchical Task Management

Budget Management

Mobile Access

Vendor Capability Ratings

Average 81

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Vendor Support

Ease of Customization

Adobe Workfront Reviews

Julio T.

Role: Information Technology
Industry: Food and Beverage
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Jan 2020

Highly customizable, but complex in implementation

Likeliness to Recommend

7 /10

What differentiates Adobe Workfront from other similar products?

It is highly customizable, you can literally configure the tool to have it 100% aligned to the processes that your industry requires

What is your favorite aspect of this product?

Demand management for projects is good, because everything can be configured according to what is needed.

What do you dislike most about this product?

It is not so intuitive, so more invests in change management to implement, the configurations are complex for people without a technological background, the reportability inside the tool is limited

What recommendations would you give to someone considering this product?

Take into account the costs to implement and the support of the tool once it has been implemented, keep in mind that if it is a very data-centric organization, automation has an additional cost.

Pros

Saves Time
Unique Features
Client Friendly Policies
Acts with Integrity

Cons

Less Effective Service
Inhibits Innovation
Slower Product Innovation

Latest Research

Adobe Workfront

What is Adobe Workfront?

Company Details

Need Assistance?

Awards & Recognition

Adobe Workfront Ratings

87 Likeliness to Recommend

94 Plan to Renew

Up 1 Since last award

84 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+93 Net Emotional Footprint

How much do users love Adobe Workfront?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Dependency and Milestone Tracking Ability to define project development stages and task dependencies while setting milestones to mark specific points in a project

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Time & Expense Tracking Ability to track time for planning and estimating

Resource Management Includes resource allocation, expense tracking, and resource planning.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Hierarchical Task Management Ability to create both templates and unique projects and support tasks that can be divided into sub-tasks and delegated

Budget Management Includes financial planning, cost management, and payroll budgeting.

Mobile Access The solution can be easily accessed by employees through a dedicated native application or HTML5 access.

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Adobe Workfront Reviews

Julio T.

Highly customizable, but complex in implementation

Likeliness to Recommend

Pros

Cons

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Feature Ratings

Collaboration

Workflow Management

Dependency and Milestone Tracking

Document Management

Time & Expense Tracking

Resource Management

Planning and Scheduling

Reporting

Hierarchical Task Management

Budget Management

Mobile Access

Vendor Capability Ratings

Business Value Created

Availability and Quality of Training

Quality of Features

Breadth of Features

Ease of IT Administration

Product Strategy and Rate of Improvement

Usability and Intuitiveness

Ease of Implementation

Ease of Data Integration

Vendor Support

Ease of Customization