Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
ADT Commercial Access Control Logo
ADT Commercial Access Control Logo
ADT LLC

ADT Commercial Access Control

Composite Score
7.7 /10
CX Score
8.0 /10
Category
ADT Commercial Access Control
7.7 /10

What is ADT Commercial Access Control?

ADT Commercial access control security solutions do more than lock and unlock doors. It provides you the systems to help implement seamless control of all entry points throughout your organization. Ranging from stand-alone access control systems to hosted or managed systems, ADT security solutions address concerns in the present so you can plan for the future. Access control systems can be seamlessly integrated with intrusion detection systems, video surveillance systems, badging systems, visitor management systems, identity management systems (HR) and more, providing improved efficiencies and enhanced security throughout your security systems platform.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

ADT Commercial Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

100 Plan to Renew

94 Satisfaction of Cost Relative to Value


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+92 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADT Commercial Access Control?

12% Negative
0% Neutral
88% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 86

Remote Door on Demand Lock Unlock

92

Scheduled Access Times

90

Manual Key Override

88

Support for Automatic Door Openers

88

Intrusion Alarm Integration

87

Audit of Entry Times by Specific Individuals

86

Continuous Power

86

Remote Permanent Granting Removal of Door Access

85

Access Control Via Keypad Access Card or Biometrics

84

Battery Backup

83

Integration With Other Security Systems

75

Vendor Capability Ratings

Average 86

Ease of Data Integration

91

Business Value Created

90

Ease of IT Administration

87

Breadth of Features

86

Ease of Implementation

85

Availability and Quality of Training

85

Quality of Features

85

Product Strategy and Rate of Improvement

84

Usability and Intuitiveness

84

Vendor Support

81

Ease of Customization

79

ADT Commercial Access Control Reviews

Ritanshu k.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great Security Solution, Needs Better Reporting

Likeliness to Recommend

10 /10

What differentiates ADT Commercial Access Control from other similar products?

ADT Commercial Access Control stands out for its integrated security ecosystem, scalability, cloud-based management, strong cybersecurity focus, and comprehensive customer support. These features make it a versatile, secure, and user-friendly solution for businesses of all sizes.

What is your favorite aspect of this product?

My favorite aspect of ADT Commercial Access Control is its integrated security ecosystem. The ability to manage access control, video surveillance, and alarm systems within a single platform streamlines security management and enhances overall efficiency.

What do you dislike most about this product?

What I dislike most about ADT Commercial Access Control is the limited customization options for reporting and analytics. More advanced, tailored reporting features would provide deeper insights and improve decision-making for businesses with complex security needs.

What recommendations would you give to someone considering this product?

For someone considering ADT Commercial Access Control, I recommend focusing on your organization's scalability and integration needs. If you're looking for a unified security solution, ADT’s integration with video surveillance and alarm systems is a major advantage. Ensure you evaluate your reporting requirements, as the system’s analytics capabilities could be more advanced. Also, consider leveraging ADT’s cloud-based management for remote access and control, which is beneficial for businesses with multiple locations. Finally, take full advantage of ADT’s customer support services to ensure smooth setup and ongoing management.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Client Friendly Policies

David A.

  • Role: Student Academic
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Very easy to use and non invasive

Likeliness to Recommend

8 /10

What differentiates ADT Commercial Access Control from other similar products?

It is easy to use, and they have good customer service

What is your favorite aspect of this product?

Usability, and non invasiveness

What do you dislike most about this product?

No complaints so far

What recommendations would you give to someone considering this product?

I would recommend them to get ut

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Eric C.

  • Role: C-Level
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great support

Likeliness to Recommend

6 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy
Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019