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ADT Commercial Access Control Logo
ADT Commercial Access Control Logo
ADT LLC

ADT Commercial Access Control

Composite Score
7.7 /10
CX Score
8.0 /10
Category
ADT Commercial Access Control
7.7 /10

What is ADT Commercial Access Control?

ADT Commercial access control security solutions do more than lock and unlock doors. It provides you the systems to help implement seamless control of all entry points throughout your organization. Ranging from stand-alone access control systems to hosted or managed systems, ADT security solutions address concerns in the present so you can plan for the future. Access control systems can be seamlessly integrated with intrusion detection systems, video surveillance systems, badging systems, visitor management systems, identity management systems (HR) and more, providing improved efficiencies and enhanced security throughout your security systems platform.

Company Details


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ADT Commercial Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
92%
Conflict Resolution:
86%
Strategy & Innovation:
94%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADT Commercial Access Control?

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9% Negative
0% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Manual Key Override

89

Remote Door on Demand Lock Unlock

89

Scheduled Access Times

87

Intrusion Alarm Integration

87

Continuous Power

86

Access Control Via Keypad Access Card or Biometrics

86

Support for Automatic Door Openers

86

Audit of Entry Times by Specific Individuals

84

Battery Backup

81

Remote Permanent Granting Removal of Door Access

76

Integration With Other Security Systems

75

Vendor Capability Ratings

Average 84

Business Value Created

90

Ease of Data Integration

89

Breadth of Features

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Ease of Implementation

82

Quality of Features

82

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Availability and Quality of Training

79

Vendor Support

77

ADT Commercial Access Control Reviews

MD. AAMIR K.

  • Role: Information Technology
  • Industry: Chemicals
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Best software

Likeliness to Recommend

10 /10

What differentiates ADT Commercial Access Control from other similar products?

ADT Commercial Access Control is distinguished by its comprehensive, integrated security ecosystem, scalable solutions, cloud-based management, strong cybersecurity focus, and robust customer support. It offers more than just physical access control, providing a wider range of security solutions for businesses. Here's a deeper look at what sets ADT Commercial Access Control apart: Integrated Security Ecosystem: ADT's systems can be seamlessly integrated with other ADT security products like video surveillance, burglar alarms, and fire detection, providing a unified security platform.

What is your favorite aspect of this product?

Functionality

What do you dislike most about this product?

Nothing else

What recommendations would you give to someone considering this product?

Nothing all good

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

David A.

  • Role: Student Academic
  • Industry: Banking
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Nov 2024

Very easy to use and non invasive

Likeliness to Recommend

8 /10

What differentiates ADT Commercial Access Control from other similar products?

It is easy to use, and they have good customer service

What is your favorite aspect of this product?

Usability, and non invasiveness

What do you dislike most about this product?

No complaints so far

What recommendations would you give to someone considering this product?

I would recommend them to get ut

Pros

  • Helps Innovate
  • Reliable
  • Enables Productivity
  • Unique Features

Ritanshu k.

  • Role: Finance
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2024

Great Security Solution, Needs Better Reporting

Likeliness to Recommend

10 /10

What differentiates ADT Commercial Access Control from other similar products?

ADT Commercial Access Control stands out for its integrated security ecosystem, scalability, cloud-based management, strong cybersecurity focus, and comprehensive customer support. These features make it a versatile, secure, and user-friendly solution for businesses of all sizes.

What is your favorite aspect of this product?

My favorite aspect of ADT Commercial Access Control is its integrated security ecosystem. The ability to manage access control, video surveillance, and alarm systems within a single platform streamlines security management and enhances overall efficiency.

What do you dislike most about this product?

What I dislike most about ADT Commercial Access Control is the limited customization options for reporting and analytics. More advanced, tailored reporting features would provide deeper insights and improve decision-making for businesses with complex security needs.

What recommendations would you give to someone considering this product?

For someone considering ADT Commercial Access Control, I recommend focusing on your organization's scalability and integration needs. If you're looking for a unified security solution, ADT’s integration with video surveillance and alarm systems is a major advantage. Ensure you evaluate your reporting requirements, as the system’s analytics capabilities could be more advanced. Also, consider leveraging ADT’s cloud-based management for remote access and control, which is beneficial for businesses with multiple locations. Finally, take full advantage of ADT’s customer support services to ensure smooth setup and ongoing management.

Pros

  • Enables Productivity
  • Unique Features
  • Efficient Service
  • Client Friendly Policies

Most Popular ADT Commercial Access Control Comparisons

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