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ADT Commercial Access Control Logo
ADT Commercial Access Control Logo
ADT LLC

ADT Commercial Access Control

Composite Score
7.7 /10
CX Score
8.0 /10
Category
ADT Commercial Access Control
7.7 /10

What is ADT Commercial Access Control?

ADT Commercial access control security solutions do more than lock and unlock doors. It provides you the systems to help implement seamless control of all entry points throughout your organization. Ranging from stand-alone access control systems to hosted or managed systems, ADT security solutions address concerns in the present so you can plan for the future. Access control systems can be seamlessly integrated with intrusion detection systems, video surveillance systems, badging systems, visitor management systems, identity management systems (HR) and more, providing improved efficiencies and enhanced security throughout your security systems platform.

Company Details


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ADT Commercial Access Control Ratings

Real user data aggregated to summarize the product performance and customer experience.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

89 Likeliness to Recommend

100 Plan to Renew

89 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
100%
Negotiation and Contract:
92%
Conflict Resolution:
86%
Strategy & Innovation:
94%
Service Experience:
100%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love ADT Commercial Access Control?

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9% Negative
0% Neutral
91% Positive

Pros

  • Continually Improving Product
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Feature Ratings

Average 84

Manual Key Override

89

Remote Door on Demand Lock Unlock

89

Scheduled Access Times

87

Intrusion Alarm Integration

87

Continuous Power

86

Access Control Via Keypad Access Card or Biometrics

86

Support for Automatic Door Openers

86

Audit of Entry Times by Specific Individuals

84

Battery Backup

81

Remote Permanent Granting Removal of Door Access

76

Integration With Other Security Systems

75

Vendor Capability Ratings

Average 84

Business Value Created

90

Ease of Data Integration

89

Breadth of Features

86

Ease of IT Administration

86

Usability and Intuitiveness

84

Ease of Implementation

82

Quality of Features

82

Product Strategy and Rate of Improvement

81

Ease of Customization

80

Availability and Quality of Training

79

Vendor Support

77

ADT Commercial Access Control Reviews

Damilare O.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jan 2025

Fantastic product, worth considering

Likeliness to Recommend

8 /10

What differentiates ADT Commercial Access Control from other similar products?

Integration options and security features

What is your favorite aspect of this product?

It's centralized access management. It removes the need for customizing each individual door.

What do you dislike most about this product?

Company doesn't have enough support options

What recommendations would you give to someone considering this product?

If fast, digital support is important for your team, consider how the ADT Commercial Access Control's support options would affect you

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Eric C.

  • Role: C-Level
  • Industry: Government
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Sep 2024

Great support

Likeliness to Recommend

6 /10

Pros

  • Helps Innovate
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Jared S.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2024

Robust Features and Seamless Integrations

Likeliness to Recommend

9 /10

What differentiates ADT Commercial Access Control from other similar products?

- ADT Commercial Access Control goes beyond basic door locking and unlocking. It provides seamless control of all entry points throughout our facility. - Unlike standalone access control systems, ADT’s solution can be integrated with other security systems, including intrusion detection, video surveillance, badging, visitor management, and identity management (HR). This integration enhances efficiency and security across our entire security platform.

What is your favorite aspect of this product?

- The standout feature is managed access control, allowing you to control an entire facility rather than just individual doors. This flexibility sets it apart from similar products.

What do you dislike most about this product?

- Opaque pricing, making it challenging to understand the cost structure upfront. - There are some automated sales calls, which can be bothersome for our employees.

What recommendations would you give to someone considering this product?

- Explore Integration: Take advantage of ADT’s ability to work with existing access control systems for seamless integration. - Consider whether a professionally managed solution aligns with your needs, as it can offload responsibilities and ensure optimal performance.

Pros

  • Security Protects
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Most Popular ADT Commercial Access Control Comparisons

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