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AgilePoint

Agilepoint Process Management and Automation

Composite Score

6.6 /10

CX Score

6.7 /10

14 Reviews Write a Review

What is Agilepoint Process Management and Automation?

The business process management and automation software chosen by over 1000+ companies. Our customers include multiple enterprises ranging from Healthcare to Government with multibillion-dollar market caps. From enabling companies to manage and automate processes and tasks to accelerating digital transformation, we’re focused on delivering everything you need to launch and manage enterprise processes at scale.

Company Details

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Awards & Recognition

Agilepoint Process Management and Automation won the following awards in the Low-Code Business Process Management - Midmarket category

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1 Top Rated Capabilities

0 Top Rated Features

Latest Award, 2024

1 Top Rated Capabilities

0 Top Rated Features

2023

Agilepoint Process Management and Automation Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Agilepoint Process Management and Automation.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

85 Likeliness to Recommend

92 Plan to Renew

64 Satisfaction of Cost Relative to Value

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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+78 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Agilepoint Process Management and Automation?

12% Negative

15% Neutral

73% Positive

Pros

Trustworthy
Respectful
Client Friendly Policies
Fair

Feature Ratings

Average 71

Collaboration

External Application Data Connectors

Permissions and Governance

Process Workflow Designer

Process Library

Mobile Support

In-App Automated Workflows

Low-Code Automation

Content Management

Real-time Process Analysis

Customizable Performance Dashboards

Vendor Capability Ratings

Average 74

Vendor Support

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement

Agilepoint Process Management and Automation Reviews

Carlos Sérgio M.

Role: Consultant
Industry: Technology
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Nov 2022

Great in native features,but not easy to customize

Likeliness to Recommend

8 /10

What differentiates Agilepoint Process Management and Automation from other similar products?

Number of connectors and some javascript extensibility.

What is your favorite aspect of this product?

Number of connectors and some javascript extensibility.

What do you dislike most about this product?

It is not BPMN compliant and uses too much process components to provide basic functionalities (like saving data to tables). This tends to make workflow difficult to read. Do not allow me to code in server side. Also, any changes require publising and we have to move cases to the new versions, even in development mode.

What recommendations would you give to someone considering this product?

Use built in components in a BPM way. Use forms, form fields, native components, integrations for each process - try not to create generic processes.Create a methodology that allows better maintainability of javascript code.

Pros

Trustworthy
Efficient Service
Respectful
Fair

Scott M.

Role: Information Technology
Industry: Government
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted Nov 2022

Has it's quirks, but better overall than others.

Likeliness to Recommend

10 /10

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Role: Information Technology
Industry: Government
Involvement: IT Development, Integration, and Administration

Validated Review

Anonymous Reviewer

Submitted Nov 2022

Good compromise between COTS and ad-hoc Dev

Likeliness to Recommend

10 /10

Pros

Reliable
Trustworthy
Efficient Service
Effective Service

Latest Research

Agilepoint Process Management and Automation

What is Agilepoint Process Management and Automation?

Company Details

Need Assistance?

Awards & Recognition

Agilepoint Process Management and Automation Ratings

85 Likeliness to Recommend

92 Plan to Renew

64 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

+78 Net Emotional Footprint

How much do users love Agilepoint Process Management and Automation?

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

External Application Data Connectors Includes preset user friendly plugins for setting up interfaces with well known Enterprise Applications and other means of automating process input/output data

Permissions and Governance Approve user generated process automations, coupled with the ability to restrict access to specific processes.

Process Workflow Designer The ability to document processes in a visual manner. A common format is a workflow diagrams with swimlanes.

Process Library A repository of documented processes which can be accessed for revision.

Mobile Support The solution provides the ability to support multiple devices, OSes and platforms using mobile optimized, HTML-based web access and/or native applications.

In-App Automated Workflows Ability to automate tasks and request triaging within the BPM application

Low-Code Automation Ability to automate business processes with little to no coding experience or technical skillsets via intuitive tools i.e. drag and drop.

Content Management Includes collaboration, check-in/check-out, and version control.

Real-time Process Analysis Analyze the performance of automated processes while they are being executed. Measure key metrics such as velocity, time, cost, resourcing, etc.

Customizable Performance Dashboards View data points from the process analysis on dashboards that are ready for use out-of-the-box or customizable

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Agilepoint Process Management and Automation Reviews

Carlos Sérgio M.

Great in native features,but not easy to customize

Likeliness to Recommend

Pros

Scott M.

Has it's quirks, but better overall than others.

Likeliness to Recommend

Pros

Good compromise between COTS and ad-hoc Dev

Likeliness to Recommend

Pros

Title

Feature Ratings

Collaboration

External Application Data Connectors

Permissions and Governance

Process Workflow Designer

Process Library

Mobile Support

In-App Automated Workflows

Low-Code Automation

Content Management

Real-time Process Analysis

Customizable Performance Dashboards

Vendor Capability Ratings

Vendor Support

Business Value Created

Ease of Data Integration

Quality of Features

Ease of IT Administration

Availability and Quality of Training

Breadth of Features

Ease of Implementation

Usability and Intuitiveness

Ease of Customization

Product Strategy and Rate of Improvement