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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

86

Calendar Integration

85

Email Synchronization & Tracking

85

Workflow Management

85

Quote to Project Conversion

84

Resource Management

84

Document Management

83

Reporting

82

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of Customization

86

Ease of Data Integration

85

Quality of Features

85

Business Value Created

84

Breadth of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Jun 2022

A better alternative for excel sheets

Likeliness to Recommend

9 /10

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Lois M. G.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

User-friendly Gantt chart for project management.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable enables me to develop visual hubs and features that a traditional CRM would ordinarily cover. I instruct my employees to use Airtable to traverse our business procedures on a daily basis. The critical path feature is useful for identifying and discussing potential bottlenecks. Because it's simple to amend, I can make last-minute changes to the timeline and utilize that information to get executive approval. Because of how simple it is for us to communicate our progress, my staff has become accustomed to near real-time updates on their task deadlines.

What is your favorite aspect of this product?

I enjoy how Airtable offers new views to employ based on business requirements. I was only utilizing the basic app widget view at first, and I admit that I have yet to design other views for my team, but I loved what I saw in the Airtable email update material. We can simply track and manage work for projects ranging in value from a few thousand to a few million dollars. Our sheets may be viewed and interacted with by any member of our team. It has a substantially lower barrier to access than other project management applications. When an item changes, I can rapidly link to prior tasks and seamlessly update the entire schedule.

What do you dislike most about this product?

Airtable provides several connectors with other products, including those we use, however managing these connections requires more time than my team has available. We'd want to connect Jira, for example, however managing and enforcing identical data structures between the two apps takes effort. Airtable editing might be tedious at times. I normally get through all of my editing needs, but I end up spending a bit too much time on minutiae that I wish didn't require as much attention.

What recommendations would you give to someone considering this product?

Understand the efficiencies you're attempting to create for your company and collaborate with your Airtable representative to determine the finest strategies to attain your objectives. As an entry-level project management software, I recommend Airtable. Consider how Airtable may work with your current business processes. It will be simpler to configure such interfaces ahead of time. If someone had given me some pointers/tricks at the start, I believe I could have produced a more comprehensive original version for my team with more sophisticated features and capabilities that I didn't realize Airtable could address.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Trustworthy

Alexa D.

  • Role: Sales Marketing
  • Industry: Consulting
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jun 2022

"A versatile collaboration tool"

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Airtable differs from other programs because of the price, it is cheaper.

What is your favorite aspect of this product?

It's simple to use, and you're in complete control of how it's incorporated into your system. As a project management tool, it's been widely used throughout the organization. A large variety of customization options make it simple to use. Since you and your team may collaborate to build numerous CRM apps using Airtable, it's a terrific database choice. Depending on the size of our teams, we handle inventories, schedules, daily project activities, and more.

What do you dislike most about this product?

Some guidelines must be followed. It's difficult to keep two distinct EEN systems in sync at the same office. If you wish to make more elaborate and aesthetically attractive alterations to your website, you'll need a Micro Extensions membership.

What recommendations would you give to someone considering this product?

When it comes to getting jobs done on schedule, Airtable is a great option. Give your team the chance to progress. An application with a wide range of possibilities. Each user may view just their own list of activities that need to be completed, with no other users' duties visible to them. A feature that enables many tasks from various projects to be updated at the same time.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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