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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

87 Satisfaction of Cost Relative to Value


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

85

Email Synchronization & Tracking

85

Workflow Management

84

Resource Management

84

Calendar Integration

84

Quote to Project Conversion

84

Document Management

83

Reporting

82

Time & Expense Tracking

82

Planning and Scheduling

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Customization

85

Quality of Features

85

Ease of Data Integration

84

Business Value Created

84

Breadth of Features

83

Ease of IT Administration

82

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Cilia F.

  • Role: Consultant
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2022

Airtable is the easiest database to use

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We have been able to have all the database of our customers and all the information of the different departments in one software, because it is so easy to use that we do not need training. Dragging and dropping a cell makes it much faster to use.

What is your favorite aspect of this product?

It has a mobile version that has impressed me, as it has all the functions of the web version, making my work much easier when I am out of the office and need to access the stored information. The fact that it is not just a database, but has project management functions, makes it the perfect tool.

What do you dislike most about this product?

It can get confusing so many cells and boxes on the same screen, so it would be good to redesign the interface to avoid confusion. The customer service is not the fastest or timely, several times we tried to communicate, when we started the installation and we did not succeed.

What recommendations would you give to someone considering this product?

A tool that is very easy to use and that will serve all departments of the company, because it has a large storage and capacity for the different databases of all areas of the company. I highly recommend it, because it has made my work team aligned to the objectives set.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

Lisa C.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Very flexible approach that helps collaboration

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

I don;t know that there is a similar product to Airtable. It has so many different functions. I've used it for everything from a contact list to online teaching.

What is your favorite aspect of this product?

The templates are really helpful and incredibly useful. There is something for almost every eventuality and it is all customisable.

What do you dislike most about this product?

It is not that intuitive but the learning curve isn't that steep.

What recommendations would you give to someone considering this product?

You risk nothing trying it and you will probably like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Estela R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Management and monitoring of my company's projects

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

My employees and collaborators work remotely and Airtable has helped me in an incredible way, knowing the status of each project. Its ease of use, makes it easy for everyone to understand the activities to be performed without major inconveniences.

What is your favorite aspect of this product?

It is very intuitive, so adapting to this tool was really easy and fast. I also love it because it can be adapted to other applications such as Dropbox and when we are working on the project, which we place the annotations, it updates in real time, which makes the experience easier.

What do you dislike most about this product?

One of its cons is that it does not export Excel charts and it is a program that we use very often.

What recommendations would you give to someone considering this product?

One of the best programs for project management, which will make your company, whatever the area, can improve and grow, because it will make all your projects are executed on time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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