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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

98 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
96%
Conflict Resolution:
94%
Strategy & Innovation:
95%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

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1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Collaboration

89

Project Invoicing and Accounting Integration

86

Email Synchronization & Tracking

86

Workflow Management

85

Calendar Integration

85

Resource Management

85

Document Management

84

Quote to Project Conversion

84

Reporting

83

Planning and Scheduling

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Customization

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Business Value Created

84

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

78

Vendor Support

77

Airtable Reviews

Hassan S.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2022

Airtable, the business management solution.

Likeliness to Recommend

7 /10

What differentiates Airtable from other similar products?

Its phone app is really adaptable. It allows me to view the whole table on the screen; this doesn’t happen in most of the apps as either they are not easily accessible or they don’t let users have a full view. This has helped me keep a check upon the task managements much easily from wherever I am.

What is your favorite aspect of this product?

It has a flowchart feature where you can plan about the upcoming projects and decide how you’ll be achieving your goals. This is one of the best feature. This allows me to decide and distribute the tasks to the team much easily.

What do you dislike most about this product?

It doesn’t have a proper time tracking feature. I need to either estimate the time or go all the way to calendar and check it out there. This has effected the productivity of the employees as they don’t have any sort of restriction or deadline.

What recommendations would you give to someone considering this product?

I would suggest you to go for it if you’re working remotely most of the time as it is easy to use and a great app for mobile. Other than that if you want to use it see if it’s worth your investment and then go for it.

Pros

  • Trustworthy
  • Client's Interest First
  • Over Delivered
  • Friendly Negotiation

Zoey J.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Customize your workflow with it

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

This software gives you customized fields and view of the data, form collaborative workspaces with automatic notifications and backups while synchronizing the data and linking the data by making records and keeping tracks and snapshots for record management and making a proper timeline with deadlines. This software is highly customizable where rows and columns can be configured, the view can be changed according to the need of the project and the special notes can be added to the tasks of the projects. It is really simple to use with easy drag and drop optioning and some users can be limited to read only options.

What is your favorite aspect of this product?

It offers multi-functionalities from basic to advance, where can add comments for other team members and notes too. This gives a high security database access where the rights given to team members are changeable. And it is also very easy to use where you don’t need any special command on the coding.

What do you dislike most about this product?

This software is relatively high on prices because it has fixed prices even for casual user or the user availing advance features.

What recommendations would you give to someone considering this product?

While there are some week points of this software, but it is a great piece to use for team works and collaborations. With its spreadsheet logic style, I can easily be handled by those who have good command on spreadsheet.

Pros

  • Efficient Service
  • Inspires Innovation
  • Generous Negotitation
  • Helps Innovate

Cilia F.

  • Role: Consultant
  • Industry: Other
  • Involvement: Initial Implementation
Validated Review
Verified Reviewer

Submitted Mar 2022

Airtable is the easiest database to use

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

We have been able to have all the database of our customers and all the information of the different departments in one software, because it is so easy to use that we do not need training. Dragging and dropping a cell makes it much faster to use.

What is your favorite aspect of this product?

It has a mobile version that has impressed me, as it has all the functions of the web version, making my work much easier when I am out of the office and need to access the stored information. The fact that it is not just a database, but has project management functions, makes it the perfect tool.

What do you dislike most about this product?

It can get confusing so many cells and boxes on the same screen, so it would be good to redesign the interface to avoid confusion. The customer service is not the fastest or timely, several times we tried to communicate, when we started the installation and we did not succeed.

What recommendations would you give to someone considering this product?

A tool that is very easy to use and that will serve all departments of the company, because it has a large storage and capacity for the different databases of all areas of the company. I highly recommend it, because it has made my work team aligned to the objectives set.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Unique Features

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