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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

98 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
96%
Conflict Resolution:
94%
Strategy & Innovation:
95%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

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1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Collaboration

89

Project Invoicing and Accounting Integration

86

Email Synchronization & Tracking

86

Workflow Management

85

Calendar Integration

85

Resource Management

85

Document Management

84

Quote to Project Conversion

84

Reporting

83

Planning and Scheduling

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Customization

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Business Value Created

84

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

78

Vendor Support

77

Airtable Reviews

Lisa C.

  • Role: Consultant
  • Industry: Education
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Very flexible approach that helps collaboration

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

I don;t know that there is a similar product to Airtable. It has so many different functions. I've used it for everything from a contact list to online teaching.

What is your favorite aspect of this product?

The templates are really helpful and incredibly useful. There is something for almost every eventuality and it is all customisable.

What do you dislike most about this product?

It is not that intuitive but the learning curve isn't that steep.

What recommendations would you give to someone considering this product?

You risk nothing trying it and you will probably like it.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Estela R.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Feb 2022

Management and monitoring of my company's projects

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

My employees and collaborators work remotely and Airtable has helped me in an incredible way, knowing the status of each project. Its ease of use, makes it easy for everyone to understand the activities to be performed without major inconveniences.

What is your favorite aspect of this product?

It is very intuitive, so adapting to this tool was really easy and fast. I also love it because it can be adapted to other applications such as Dropbox and when we are working on the project, which we place the annotations, it updates in real time, which makes the experience easier.

What do you dislike most about this product?

One of its cons is that it does not export Excel charts and it is a program that we use very often.

What recommendations would you give to someone considering this product?

One of the best programs for project management, which will make your company, whatever the area, can improve and grow, because it will make all your projects are executed on time.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chai L.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2022

Highly customizable just not what we needed

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

It is extremely customizable. The possibilities are seemingly endless.

What is your favorite aspect of this product?

That I can do pretty much anything I want in any layout

What do you dislike most about this product?

I think its a little too open ended. I like the customization but sometimes it can feel like excel.

What recommendations would you give to someone considering this product?

Give it a shot and see how you like it

Pros

  • Unique Features
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Cons

  • Leverages Incumbent Status

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