Airtable Customer Reviews 2025

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Airtable

Composite Score

8.9 /10

CX Score

9.3 /10

123 Reviews Write a Review

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details

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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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3 Top Rated Capabilities

5 Top Rated Features

2024

2 Top Rated Capabilities

5 Top Rated Features

2023

1 Top Rated Capabilities

5 Top Rated Features

2022

Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

98 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value

Product Experience

Negotiation and Contract

Conflict Resolution

Strategy & Innovation

Service Experience

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Emotional Footprint Overview

Product Experience:: 96%
Negotiation and Contract:: 96%
Conflict Resolution:: 94%
Strategy & Innovation:: 95%
Service Experience:: 98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative

3% Neutral

96% Positive

Pros

Respectful
Helps Innovate
Reliable
Enables Productivity

Feature Ratings

Average 83

Collaboration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Workflow Management

Calendar Integration

Resource Management

Document Management

Quote to Project Conversion

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Average 83

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Breadth of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support

Also Featured in...

Business Process Management

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Airtable Reviews

Shane M.

Role: Human Resources
Industry: Technology
Involvement: End User of Application

Validated Review

Verified Reviewer

Submitted Jul 2024

Set up automated workflows.

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

With the automation options that Airtable provides, you can create automated workflows that save time and minimize human error. Some examples of these workflows include sending emails, changing records, and creating tasks automatically.

What is your favorite aspect of this product?

I enjoy using Airtable because it allows me to collaborate with my team easily while working concurrently on the same database. Real-time synchronization of changes makes sure that everyone involved is always informed. To visualize the data in a way that best meets our needs, I may personalize the databases with various views, like grids, kanban, galleries, and calendars.

What do you dislike most about this product?

Airtable has a lot of flexibility, but it lacks some functionality found in specialized programs for tasks like advanced data analytics, project management, and customer relationship management.

What recommendations would you give to someone considering this product?

Airtable is something I suggest. It provides organizational and data structure flexibility. To gather and handle data effectively, you can design tables, custom forms, and linkages between tables.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Jennifer S.

Role: C-Level
Industry: Food and Beverage
Involvement: Business Leader or Manager

Validated Review

Verified Reviewer

Submitted May 2024

A Favorite of the Industry Because It's Fantastic!

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

The power of a database that allows incredibly complex integrations and scaling is unmatched in the industry. We saved countless hours, thousands of dollars and were able to focus on our end product because of Airtable's capabilities and functionality.

What is your favorite aspect of this product?

The massive potential for integration and potential uses for Airtable is not only amazing for business, it's inspiring--our team constantly thinks of new ways to utilize it to expand operations, track internal metrics and develop new products.

What do you dislike most about this product?

There is no complaint I can make about Airtable. Function, price and customer service all exceed our expectations and needs.

What recommendations would you give to someone considering this product?

Research and study the functionalities and get started with Airtable Free to see for yourself. If you research tech stacks featuring Airtable you'll be impressed at how many major companies include Airtable for their products.

Pros

Helps Innovate
Continually Improving Product
Reliable
Performance Enhancing

Shubham G.

Role: Information Technology
Industry: Engineering
Involvement: IT Development, Integration, and Administration

Validated Review

Verified Reviewer

Submitted Mar 2024

Great features, easy to use

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Unlike traditional spreadsheets, Airtable allows you to connect data across different tables, similar to relational databases

What is your favorite aspect of this product?

Airtable bridges the gap between spreadsheets and relational databases. This gives users the ability to manage data in a familiar spreadsheet format while enabling powerful connections between information

What do you dislike most about this product?

While Airtable is praised for its flexibility, it might not be ideal for highly intricate projects requiring very specific features found in dedicated project management software

What recommendations would you give to someone considering this product?

Airtable's user-friendly interface and collaborative features make it a great option for smaller groups to manage projects and organize information

Pros

Helps Innovate
Continually Improving Product
Reliable
Enables Productivity

Latest Research

Airtable

What is Airtable?

Company Details

Need Assistance?

Awards & Recognition

Airtable Ratings

88 Likeliness to Recommend

Up 1 Since last award

98 Plan to Renew

Up 1 Since last award

87 Satisfaction of Cost Relative to Value

Emotional Footprint Overview

Emotional Footprint Overview

+95 Net Emotional Footprint

How much do users love Airtable?

Chart

Pros

Feature Ratings Average rating of all product features, some of which may not be shown below

Collaboration Includes ability to view, share and direct work between co-workers in real or near real-time.

Project Invoicing and Accounting Integration Create invoice that automatically syncs into accounting software to simplify the billing and invoicing process.

Email Synchronization & Tracking Syncs emails within the integrated email service, which captures the communication within the work object.

Workflow Management Includes ability to support flexible and comprehensive workflow-based capabilities.

Calendar Integration Syncs calendar objects within the integrated email service, which captures the time within the work object.

Resource Management Includes resource allocation, expense tracking, and resource planning.

Document Management Includes features such as check-in/check-out and versioning controls on documents and artifacts.

Quote to Project Conversion Converts won quotes into pre-planned projects using project templates.

Reporting Straightforward data storage with ability to create any reports easily. Dashboards for any role with ability to easily build and modify.

Planning and Scheduling Includes milestones, tasks and resource assignments (can also include WBS and CPM).

Time & Expense Tracking Ability to track time for planning and estimating

Vendor Capability Ratings Average rating of all vendor capabilities, some of which may not be shown below

Ease of Implementation Successfully implementing new software is necessary to realize its full value and promote end user adoption. This data indicates whether or not the product is easy to implement.

Ease of Customization Don't get bogged down in a difficult customization; use this data to make sure you can easily achieve the functionality you need for your particular situation.

Quality of Features Feature quality is just as important as quantity. Use this data to determine if this product will do what you're purchasing it to do, easily, intuitively, reliably, and effectively.

Ease of Data Integration Use this data to determine whether the product will cause headaches or make data integration easy.

Breadth of Features Users prefer feature rich software that enables them to perform diverse series of tasks. This data expresses user satisfaction with the product's breadth of features.

Business Value Created Software needs to create value for employees, customers, partners, and, ultimately, shareholders. This data expresses user satisfaction - or lack thereof - with the product's business value.

Ease of IT Administration This data indicates whether IT personnel will be able to resolve issues and perform configurations efficiently and effectively.

Usability and Intuitiveness End user learning curves cost the organization money. Pay attention to your end users' technical ability to determine how important UX is in your purchase.

Product Strategy and Rate of Improvement Vendors who don't stay on top of emerging needs and trends won't enable you to meet your business goals. Use this data to separate innovators from imposters.

Availability and Quality of Training Effective and readily available training enables users to get the most out of the software you've chosen. Use this section to make sure your vendor's training programs and materials measure up.

Vendor Support The importance of vendor support will vary for each organization depending on internal capabilities, but there will always be issues that only the vendor can resolve.

Also Featured in...

Business Process Management

Airtable Reviews

Shane M.

Set up automated workflows.

Likeliness to Recommend

Pros

Jennifer S.

A Favorite of the Industry Because It's Fantastic!

Likeliness to Recommend

Pros

Shubham G.

Great features, easy to use

Likeliness to Recommend

Pros

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Feature Ratings

Collaboration

Project Invoicing and Accounting Integration

Email Synchronization & Tracking

Workflow Management

Calendar Integration

Resource Management

Document Management

Quote to Project Conversion

Reporting

Planning and Scheduling

Time & Expense Tracking

Vendor Capability Ratings

Ease of Implementation

Ease of Customization

Quality of Features

Ease of Data Integration

Breadth of Features

Business Value Created

Ease of IT Administration

Usability and Intuitiveness

Product Strategy and Rate of Improvement

Availability and Quality of Training

Vendor Support