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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

98 Plan to Renew

Up 1
Since last award

87 Satisfaction of Cost Relative to Value


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
96%
Conflict Resolution:
94%
Strategy & Innovation:
95%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

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1% Negative
3% Neutral
96% Positive

Pros

  • Respectful
  • Helps Innovate
  • Reliable
  • Enables Productivity

Feature Ratings

Average 83

Collaboration

89

Project Invoicing and Accounting Integration

86

Email Synchronization & Tracking

86

Workflow Management

85

Calendar Integration

85

Resource Management

85

Document Management

84

Quote to Project Conversion

84

Reporting

83

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

86

Ease of Customization

86

Quality of Features

85

Ease of Data Integration

85

Breadth of Features

84

Business Value Created

84

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

81

Availability and Quality of Training

78

Vendor Support

77

Airtable Reviews

Cristina C.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

The most effective method for team training.

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

It offers tools for managing teams and developing apps, and with the help of artificial intelligence, I can improve workflow.

What is your favorite aspect of this product?

I like being able to use it for marketing campaigns, project management, financial planning and management, and for human resources management, from talent acquisition to retirement and hiring.

What do you dislike most about this product?

nothing at all; I can combine Miro, Google Drive, Jira, and other business applications with ease.

What recommendations would you give to someone considering this product?

In addition to being great for project management and creation, I would suggest it for producing software and applications. Artificial intelligence technology may also be used to optimize workflow.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity

Romina J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2024

create successful campaigns

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

This fantastic tool makes it easier for me to manage all of my information. Its spreadsheet-style interface makes the information easily comprehensible at a glance and enables us to interact with it all.

What is your favorite aspect of this product?

I enjoy it because it's a really flexible platform that I can use to develop massive projects, manage connections with my clients, save important information about clients or staff, schedule virtual lessons or video conferences, and much more.

What do you dislike most about this product?

Nothing about utilizing this platform bothered me; it has offered me a plethora of options regarding the field I wish to work in and wonderful features for comfortable working.

What recommendations would you give to someone considering this product?

Strongly advised for professionals with experience using spreadsheets or Excel, as it has a lot of similarities to those programs. It offers features like formulae that make data management easier, and it allows me to view all the data in several formats.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

Sanket B.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Jan 2024

Airtable - Streamlining Work for Better Results

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is great for working together in real-time. Many people can use the same database at once. It has helpful features like comments, attachments, and activity tracking that make it easy for teams to talk and work together smoothly.

What is your favorite aspect of this product?

My favourite aspect of Airtable is the continuous improvement. The dedicated team behind Airtable consistently adds new features and enhancements based on user feedback. They actively listen to what users say, making changes to meet evolving needs.

What do you dislike most about this product?

f you're dealing with private or very important information, you might worry about Airtable being on the internet. It's important to check if it follows your organisation's rules for keeping things safe.

What recommendations would you give to someone considering this product?

If you're just starting with Airtable, try using it for a small project or with a small group of people. This way, you can get used to how it works without feeling overwhelmed.

Pros

  • Continually Improving Product
  • Performance Enhancing
  • Enables Productivity
  • Trustworthy

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