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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.2 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

1
Since last award

97 Plan to Renew

88 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

1% Negative
3% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Caring
  • Enables Productivity

Feature Ratings

Average 82

Collaboration

88

Project Invoicing and Accounting Integration

86

Calendar Integration

85

Email Synchronization & Tracking

85

Workflow Management

85

Quote to Project Conversion

84

Resource Management

84

Document Management

83

Reporting

82

Planning and Scheduling

82

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Implementation

87

Ease of Customization

86

Ease of Data Integration

85

Quality of Features

85

Business Value Created

84

Breadth of Features

84

Ease of IT Administration

83

Usability and Intuitiveness

81

Product Strategy and Rate of Improvement

80

Availability and Quality of Training

78

Vendor Support

76

Airtable Reviews

Jason R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Advanced project and asset management software

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

It's simple to tweak and use immediately. Complex jobs can have a steep learning curve, but creating your first base and tables is simple. It's nice that there's a free option and that it's easy to utilize with other teams and govern material visibility.

What is your favorite aspect of this product?

I appreciate how flexible it is; if you need something to happen, you can usually make it so. Having a centralized location to store data and construct processes. Reducing reliance on spreadsheets and information duplication while increasing openness within the team. Customer-service related features are also being evaluated.

What do you dislike most about this product?

Some tags and card/task characteristics were lost in the import, which is unfortunate. Additionally, the minimal paid plan's features were limited compared to those of similarly sized projects, and setting up the Calendar, Timeline, and Gantt was not exactly a walk in the park.

What recommendations would you give to someone considering this product?

The primary goal of our project was to build a grid-based database of art assets. As our proficiency with such programs increased, we began migrating our grading database to Airtable, where it has served us well. We continue to utilize it today.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Taylor D.

  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Completely customizable, easy to use

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Airtable has a wide variety of features and options, and is very intuitive and easy to learn compared to similar platforms. The mobile app is exceptional, and the overall navigation and options on the website are very easy to use.

What is your favorite aspect of this product?

It is very easy to use, able to be used across various platforms, and serves as a one stop shop for our team and collaboration efforts.

What do you dislike most about this product?

We do a lot of work in Salesforce, so it would be nice if the integration between Airtable and Salesforce was more robust.

What recommendations would you give to someone considering this product?

It's incredibly helpful if you need to have a place where you can keep updated tables or data for easy review across teammates or supervisors. The free version is incredibly robust, and the ability to customize each template is invaluable no matter which department or area you work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Maurice H.

  • Role: Consultant
  • Industry: Media
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2023

Great product for content management!

Likeliness to Recommend

9 /10

What differentiates Airtable from other similar products?

Airtable is the top alternative to Excel based work, content management en project management. The amount of features added in Airtable are unique and help you to improve your content management workflow. It just has those extra features nowhere else to be found.

What is your favorite aspect of this product?

Using Airtable makes content management and project management a lot easier. The workflow, integration with docs and calendars and possibility to collaborate makes it the go-to tool for online content focussed business.

What do you dislike most about this product?

Nothing much to dislike, as it packs all the needed features you might need.

What recommendations would you give to someone considering this product?

Because they offer a free version, packed with a ton of helpful features, you have no excuse to dismiss it. If you are on the lookout for a good content and project management system, start incorporating Airtable into your daily workflow, and you will not be disappointed!

Pros

  • Reliable
  • Performance Enhancing
  • Unique Features
  • Over Delivered

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