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Airtable

Airtable

Composite Score
8.9 /10
CX Score
9.3 /10
Category
Airtable
8.9 /10

What is Airtable?

Airtable is a flexible solution that can fit any workflow. Relate data across teams. Create real-time reports and analytics.

Company Details


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Awards & Recognition

Airtable won the following awards in the Project Management - Enterprise category

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Airtable Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Airtable.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

Up 1
Since last award

98 Plan to Renew

Up 1
Since last award

88 Satisfaction of Cost Relative to Value

Up 1
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
96%
Negotiation and Contract:
97%
Conflict Resolution:
94%
Strategy & Innovation:
96%
Service Experience:
98%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+96 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Airtable?

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1% Negative
2% Neutral
97% Positive

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Reliable

Feature Ratings

Average 83

Collaboration

89

Project Invoicing and Accounting Integration

86

Email Synchronization & Tracking

86

Workflow Management

85

Calendar Integration

85

Resource Management

85

Document Management

84

Quote to Project Conversion

84

Reporting

83

Planning and Scheduling

83

Time & Expense Tracking

82

Vendor Capability Ratings

Average 83

Ease of Customization

86

Ease of Implementation

86

Quality of Features

85

Business Value Created

85

Breadth of Features

84

Ease of Data Integration

84

Ease of IT Administration

83

Usability and Intuitiveness

82

Product Strategy and Rate of Improvement

82

Availability and Quality of Training

78

Vendor Support

77

Airtable Reviews

Seth W.

  • Role: Operations
  • Industry: Media
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2023

Useful tool but there are better options

Likeliness to Recommend

8 /10

What differentiates Airtable from other similar products?

Not much as some others do things better

What is your favorite aspect of this product?

It was useful in identifying all the staffers by organizing them together, especially when covid first happened and people weren't meeting in person

What do you dislike most about this product?

Doesn't have more effective features like Monday.com for example

What recommendations would you give to someone considering this product?

Good for the price if you're in need of project management software

Jason R.

  • Role: Sales Marketing
  • Industry: Entertainment
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Advanced project and asset management software

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

It's simple to tweak and use immediately. Complex jobs can have a steep learning curve, but creating your first base and tables is simple. It's nice that there's a free option and that it's easy to utilize with other teams and govern material visibility.

What is your favorite aspect of this product?

I appreciate how flexible it is; if you need something to happen, you can usually make it so. Having a centralized location to store data and construct processes. Reducing reliance on spreadsheets and information duplication while increasing openness within the team. Customer-service related features are also being evaluated.

What do you dislike most about this product?

Some tags and card/task characteristics were lost in the import, which is unfortunate. Additionally, the minimal paid plan's features were limited compared to those of similarly sized projects, and setting up the Calendar, Timeline, and Gantt was not exactly a walk in the park.

What recommendations would you give to someone considering this product?

The primary goal of our project was to build a grid-based database of art assets. As our proficiency with such programs increased, we began migrating our grading database to Airtable, where it has served us well. We continue to utilize it today.

Pros

  • Continually Improving Product
  • Reliable
  • Unique Features
  • Efficient Service

Taylor D.

  • Role: Student Academic
  • Industry: Not for Profit
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2023

Completely customizable, easy to use

Likeliness to Recommend

10 /10

What differentiates Airtable from other similar products?

Airtable has a wide variety of features and options, and is very intuitive and easy to learn compared to similar platforms. The mobile app is exceptional, and the overall navigation and options on the website are very easy to use.

What is your favorite aspect of this product?

It is very easy to use, able to be used across various platforms, and serves as a one stop shop for our team and collaboration efforts.

What do you dislike most about this product?

We do a lot of work in Salesforce, so it would be nice if the integration between Airtable and Salesforce was more robust.

What recommendations would you give to someone considering this product?

It's incredibly helpful if you need to have a place where you can keep updated tables or data for easy review across teammates or supervisors. The free version is incredibly robust, and the ability to customize each template is invaluable no matter which department or area you work.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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