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Akeneo Product Cloud Logo Award Winner Product Badge
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Akeneo

Akeneo Product Cloud

Composite Score
8.3 /10
CX Score
8.1 /10
Category
Akeneo Product Cloud
8.3 /10

What is Akeneo Product Cloud?

A single solution for product activation that accelerates commerce growth for businesses.

Company Details


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Awards & Recognition

Akeneo Product Cloud won the following awards in the Product Information Management category

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Akeneo Product Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Akeneo Product Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

Up 2
Since last award

100 Plan to Renew

73 Satisfaction of Cost Relative to Value

Down 3
Since last award


Emotional Footprint Overview

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Emotional Footprint Overview

Product Experience:
91%
Negotiation and Contract:
67%
Conflict Resolution:
87%
Strategy & Innovation:
88%
Service Experience:
83%

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Akeneo Product Cloud?

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0% Negative
9% Neutral
91% Positive

Pros

  • Reliable
  • Enables Productivity
  • Acts with Integrity
  • Performance Enhancing

Feature Ratings

Average 85

Data Export

92

Omni-Channel Information Delivery

89

Master Record Management

88

Role-Based Access Management

88

Product Categorization & Relationships

87

Advanced Search and Filtering

87

Data Syndication

82

Integration

82

Workflow and Approval Management

81

Digital Asset Management

81

Product Data Analytics

80

Vendor Capability Ratings

Average 82

Usability and Intuitiveness

90

Business Value Created

84

Ease of Data Integration

84

Product Strategy and Rate of Improvement

83

Breadth of Features

82

Quality of Features

82

Ease of Implementation

81

Vendor Support

80

Ease of IT Administration

80

Availability and Quality of Training

78

Ease of Customization

73

Akeneo Product Cloud Downloads

Akeneo Product Cloud Videos

Akeneo Product Cloud Reviews

Cyrus G.

  • Role: Sales Marketing
  • Industry: Other
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted May 2025

Collaborative PIM that grows with us

Likeliness to Recommend

10 /10

What differentiates Akeneo Product Cloud from other similar products?

Akeneo combines an intuitive enrichment workspace with a genuinely open platform. Its marketplace connectors, flexible data-modeling for complex variant structures, and fast-evolving AI roadmap set it apart. Most important, the vendor behaves like a partner—co-designing features, offering transparent roadmaps, and responding quickly when we hit environmental snags.

What is your favorite aspect of this product?

The collaboration between our merchandisers and engineers inside a single, well-organized UI is game-changing. Bulk edit, completeness dashboards, and powerful APIs let us enrich thousands of SKUs rapidly, while Akeneo’s support team proactively suggests improvements and proofs-of-concept for new use cases.

What do you dislike most about this product?

It’s all too easy to let the configuration sprawl—duplicate families, redundant attributes, and tangled workflows pile up quickly. Unwinding that complexity becomes a time-consuming, detail-heavy effort. The good news is that Akeneo recognizes this pain point for scaling teams and is rolling out new tooling and best-practice guides to help prune an overgrown PIM into a well-structured garden.

What recommendations would you give to someone considering this product?

Invest time up front in data governance—define variant axes, naming standards, and ownership before loading data. Engage Akeneo’s professional services early for architecture reviews, and launch with a focused pilot catalog to build momentum. Finally, staff both IT and business owners; the platform shines when tech stability and content quality are equally championed.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy
  • Role: Information Technology
  • Industry: Retail
  • Involvement: Business Leader or Manager
Validated Review
Anonymous Reviewer

Submitted May 2025

Happy Customer

Likeliness to Recommend

10 /10

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Julien R.

  • Role: Information Technology
  • Industry: Manufacturing
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted May 2025

Akeneo Product cloud is a real game changer

Likeliness to Recommend

9 /10

What differentiates Akeneo Product Cloud from other similar products?

Constant innovation New features added regularly Highly responsive support team

What is your favorite aspect of this product?

Saves time managing and creating data Manages data transmission to CRM and Marketplaces

What do you dislike most about this product?

Nothing all is alright

What recommendations would you give to someone considering this product?

Acquiring and installing a PIM is no easy task. But with ease of use, clear ux, csm there every step of the way. Akénéo was almost painless to set up in our company. The most time-consuming part is the internal reflection on “how I want to structure my product catalog”, “how I want to distribute my products over the long term”. This allows us to better anticipate and prepare our PIM without having to rework the structure too often.

Pros

  • Helps Innovate
  • Performance Enhancing
  • Inspires Innovation
  • Caring

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