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Software AG

Alfabet

Composite Score
7.3 /10
CX Score
7.3 /10
Alfabet
7.3 /10

What is Alfabet?

Software AG's Alfabet Enterprise Architecture Management Platform provides a collaborative platform for aligning the IT landscape with the business to guide competitive transformation. Alfabet offers a comprehensive solution for enterprise architecture management (EAM) and strategic IT planning and portfolio management (SPM). It comes in two editions – Alfabet Enterprise and Alfabet Fastlane – to let you decide which option best fits your needs based on budget, portfolio management maturity, program goals and stakeholders.

Company Details


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Awards & Recognition

Alfabet won the following awards in the Enterprise Architecture category

Alfabet Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alfabet.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

3
Since last award

91 Plan to Renew

6
Since last award

74 Satisfaction of Cost Relative to Value

5
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+82 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alfabet?

5% Negative
11% Neutral
84% Positive

Pros

  • Saves Time
  • Respectful
  • Effective Service
  • Acts with Integrity

Feature Ratings

Average 79

Analytics and Reporting

82

Repository Management

81

Collaboration

81

Data Visualization GIS

79

Project Management

79

PCI and EMV Compatible

79

Software Distribution

78

Performance Management

78

Risk and Fraud Assessment

77

Document Management

76

Process Architecture

75

Vendor Capability Ratings

Average 80

Availability and Quality of Training

86

Breadth of Features

85

Ease of Implementation

85

Quality of Features

84

Vendor Support

82

Ease of IT Administration

80

Product Strategy and Rate of Improvement

79

Ease of Data Integration

79

Ease of Customization

79

Business Value Created

76

Usability and Intuitiveness

66

Alfabet Reviews

  • Role: Information Technology
  • Industry: Shipping
  • Involvement: IT Leader or Manager
Validated Review
Anonymous Reviewer

Submitted Dec 2021

Great for planning & tracking product lifecycles.

Likeliness to Recommend

8 /10

Pros

  • Reliable
  • Efficient Service
  • Effective Service
  • Inspires Innovation

Vivian C.

  • Role: Vendor Management
  • Industry: Consulting
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

Good with proper configuration and org. alignment

Likeliness to Recommend

5 /10

What differentiates Alfabet from other similar products?

Enable enterprise collaboration to reaching out business organizations to provide input, which could be a good way to mobilizing the enterprise with strategized organizational alignment, coaching, and training.

What is your favorite aspect of this product?

Enable every business units to provide their business processes

What do you dislike most about this product?

Mandate "common semantics" be utilized from every organizations' business architecture/processes should be the precursor.

What recommendations would you give to someone considering this product?

Enable two ways communication, for the EA/Domain Data Stewards/business process owners to communicate effectively, promote common semantics to be utilized across the enterprise (in both data architecture, business architecture, and all layers in TOGAF).

Pros

  • Helps Innovate
  • Continually Improving Product
  • Enables Productivity
  • Trustworthy

Cons

  • Less Reliable
  • Less Performance Enhancing
  • Under Delivered

John K.

  • Role: Information Technology
  • Industry: Healthcare
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2021

SAG Alfabet when you need to get EA done right

Likeliness to Recommend

10 /10

What differentiates Alfabet from other similar products?

Alfabet has all of the capabilities and feature an EA team will need. I have done many product reviews and demos of the other products and they are all chasing Alfabet. They ability to see a top-down view of the capabilities to business process through technology is unique to this product. Lastly the ability to quickly modify the front end to fit a particular role in the organization is unprecedented.

What is your favorite aspect of this product?

Ease of use to quickly see all of the components that make up a business capability. This viewpoint provides that high-level look that will persuade executives to the right strategic tenet and fund the projects that move the architecture to serve the business better.

What do you dislike most about this product?

I think that the UX needs more drag and drop functionality. There should also be a more UX version of integration as well.

What recommendations would you give to someone considering this product?

Here are my recommendations 1. Like all things EA make sure that you have executive buy in 2. Make the tool available to solution architects, system admins and business people this ensures that the information become their information not just EA information imposed on them. 3. Continuous measurable improvement. Budget for constant modification and updates to feature and functionalities that you release to the organization. 4. Implement a governance process on the data/information as well as the features so that larger aspects of EA, SDLC, Change management aspects can move forward be more integrated

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

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