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Algolia

Algolia

Composite Score
7.3 /10
CX Score
7.3 /10
Category
Algolia
7.3 /10

What is Algolia?

Algolia provides a leading API platform for Search and Dynamic experiences that to create fast, relevant search and discovery. Algolia achieves this with an API-first approach enabling developers and business teams to surface relevant content that enhance online engagement, increase conversion rates, and enrich lifetime value. More than 11,000 companies rely on Algolia to manage over 1.5 trillion search queries a year. Algolia’s HQ is in San Francisco. To learn more, visit www.algolia.com.

Company Details


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Awards & Recognition

Algolia won the following awards in the Enterprise Search category

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Algolia Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Algolia.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

88 Likeliness to Recommend

98 Plan to Renew

77 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+84 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Algolia?

6% Negative
6% Neutral
88% Positive

Pros

  • Enables Productivity
  • Continually Improving Product
  • Performance Enhancing
  • Inspires Innovation

Feature Ratings

Average 83

Results Sorting

90

Advanced/Faceted search

89

User interface for search/retrieval

86

Content Aggregation

85

Content Analytics

82

Synonyms and Stemming

82

Processing and Indexing

82

Optical Character Recognition

80

Search Query Parsers

80

AI/Machine Learning

78

Multi Format Support

75

Vendor Capability Ratings

Average 79

Breadth of Features

84

Business Value Created

84

Quality of Features

83

Ease of IT Administration

81

Product Strategy and Rate of Improvement

79

Usability and Intuitiveness

79

Vendor Support

79

Availability and Quality of Training

77

Ease of Implementation

76

Ease of Data Integration

72

Ease of Customization

71

Algolia Reviews

Lauren Samantha C.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Aug 2021

The solution to all our search problems.

Likeliness to Recommend

10 /10

What differentiates Algolia from other similar products?

It is a practical platform with incredible performance for our employees, we can customize it the way we want and very easily. I really like that it is a program that can be executed very easily and quickly, our users are fascinated with this program because it greatly favors the search system.

What is your favorite aspect of this product?

We have been looking for a system with Algolia's characteristics for some time and when using it we realized that it had great capabilities and brought a lot of potential to the company. We can customize it in any way we want. With Algolia we can carefully find what we are looking for. It is easy and fast to use.

What do you dislike most about this product?

We have been using Algolia for about 5 months and I can say that I have not seen anything wrong with the program, on the contrary everything has progressed very well. The best search method we could find, excellent.

What recommendations would you give to someone considering this product?

I would really recommend it to anyone who needs a search method in their organization, a simple platform, but with unique capabilities that you have to know how to take advantage of.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Grace L.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Apr 2021

Amazing search engine

Likeliness to Recommend

8 /10

What differentiates Algolia from other similar products?

This tool offers great search speed and is easy to integrate, it is one of the best search providers I have used, it is amazing to find content on a website, especially if your website is focused on bringing documentation to end users on a tool, it also allows better management when conducting these investigations, in order to ensure productivity, it is also extremely easy to create a search index both at compilation time in the project code and through the Algolia's panel, is an extremely fast tool that can manage styles quite well by using a productive scoring formula that is very easy to adjust.

What is your favorite aspect of this product?

I like the idea of creating replicas of your data with different parameters for different search use cases, it has a unique way of searching through attributes, also adaptable and capable of giving you business intelligence from your data, I also like customizable and well documented that the algorithm is, it also presents visual search results that are attractive in addition to being very fast in terms of displaying search results, I also like that it is very easy to use and add information, the home page of the product is one of the best I've seen to date, I also love the simplicity of this product.

What do you dislike most about this product?

I have no problem with this tool, it seems to me that it does its job correctly, I still can't find anything negative that I can mention.

What recommendations would you give to someone considering this product?

It's incredibly powerful, providing users with instant search engine results at breakneck levels. It is incredibly useful when you need information at your disposal in a high speed environment, I highly recommend it.

Pros

  • Enables Productivity
  • Caring
  • Fair
  • Friendly Negotiation

Leah P.

  • Role: Industry Specific Role
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2021

The perfect solution.

Likeliness to Recommend

10 /10

What differentiates Algolia from other similar products?

Algolia is the solution to all our search problems in the company. We can customize it the way we want, with Algolia we can carefully find what we are looking for.

What is your favorite aspect of this product?

I really like that it is a program that can be executed very easily and quickly, our users are fascinated with this program because it greatly favors the search system. It is easy and fast to use.

What do you dislike most about this product?

We have been using Algolia for about 5 months and I can say that I have not seen anything wrong with the program, on the contrary everything has progressed very well.

What recommendations would you give to someone considering this product?

I would really recommend it to anyone who needs a search method in their organization, a simple platform, but with unique capabilities that you have to know how to take advantage of. My colleagues should implement it in their company now.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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