What is Alibaba Cloud?
Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
82 Likeliness to Recommend
1
Since last award
85 Plan to Renew
6
Since last award
78 Satisfaction of Cost Relative to Value
2
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+86 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alibaba Cloud?
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Backup
Cloud Integration
Access Management
Load Balancing
Analytics and Reporting
Regulatory Compliance
Systems Performance Management
Data Migration
Capacity Management
Encryption and Decryption Support
SLA Management
Vendor Capability Ratings
Ease of IT Administration
Ease of Customization
Quality of Features
Product Strategy and Rate of Improvement
Vendor Support
Ease of Implementation
Ease of Data Integration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Alibaba Cloud Reviews
Cara W.
- Role: Industry Specific Role
- Industry: Other
- Involvement: End User of Application
Submitted Feb 2021
Simple and reliable cloud-based solution.
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
We apply various functions with this software and have been taking advantage of its great potential. It allows us to have an administration on several websites which has helped us a lot to improve relations with our clients. Varied functions that give the correct results.
What is your favorite aspect of this product?
A cloud-based software that allows us to have greater ease to manage social networks and that our team can work in a better way. Easy access, simple and adequate implementation even at the beginning of its implementation being new to the process with it.
What do you dislike most about this product?
Our experience has been good from the beginning, we have not seen any problems with this platform. Users have managed to handle it successfully and we hope to have no problems in the future.
What recommendations would you give to someone considering this product?
We requested to have a platform with a good level, while we were looking for the right one for us we found Alibaba Cloud and at first we knew that it had good features, it has been the best we have found so far. It is the solution that any company needs.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
