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Alibaba Cloud Logo
Alibaba Cloud Logo
Alibaba Cloud

Alibaba Cloud

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Alibaba Cloud
7.9 /10

What is Alibaba Cloud?

Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.

Company Details


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Alibaba Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alibaba Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

85 Plan to Renew

6
Since last award

77 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alibaba Cloud?

7% Negative
8% Neutral
85% Positive

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation

Feature Ratings

Average 80

Cloud Backup

84

Cloud Integration

83

Load Balancing

82

Access Management

82

Analytics and Reporting

80

Regulatory Compliance

80

Systems Performance Management

80

Data Migration

80

Encryption and Decryption Support

79

Capacity Management

78

Workflow Management

77

Vendor Capability Ratings

Average 77

Ease of Customization

80

Quality of Features

79

Ease of IT Administration

79

Ease of Implementation

79

Vendor Support

78

Product Strategy and Rate of Improvement

78

Ease of Data Integration

76

Business Value Created

75

Breadth of Features

75

Usability and Intuitiveness

75

Availability and Quality of Training

74

Alibaba Cloud Reviews

Karly M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Feb 2023

Tool for high-security data deduplication

Likeliness to Recommend

10 /10

What differentiates Alibaba Cloud from other similar products?

I can engage with online merchants due to this platform, which benefits our business because I can get in touch with customers and show them photographs from AliExpress. It can increase its capability and operation to fulfill our business needs and deliver more computer servers wherever needed. Through its scalability, durability, and performance advantages, Alibaba Cloud offers Object Storage Service (OSS) for managing our enterprise storage demands.

What is your favorite aspect of this product?

The supplier satisfies the first requirements for building a dependable cloud service with globally known security standards, scalable software, and successful integration into the enterprise environment for hybrid cloud deployment, database service, and analytics. The product has received great feedback from internal stakeholders, and we wish to keep building this technology stack. It functions well with CDN distributions for affordable installs and secure transfers.

What do you dislike most about this product?

Services might be more affordable. Documents must be translated into various languages, including Portuguese, Spanish, French, and German. I occasionally am unable to utilize a two-factor password. As a result, it's only sometimes safe. Alibaba Cloud is a brand-new cloud computing platform. Alibaba Cloud's learning curve is steeper than other cloud service providers, and community support is less common for corporate use cases.

What recommendations would you give to someone considering this product?

More accessibility will be provided for mobility and a wide range of services. A collection of cloud computing services called Alibaba Cloud can be used separately or in combination to create a larger cloud computing platform. These services frequently deal with a wider variety of circumstances. Using Alibaba Cloud makes it easier to launch real-time apps. The application was developed especially for usage in business-related settings.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Trustworthy

Fuad A.

  • Role: Information Technology
  • Industry: Engineering
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Easy to use for small to medium businesses.

Likeliness to Recommend

9 /10

What differentiates Alibaba Cloud from other similar products?

Easy to use and user friendly when compared to other cloud

What is your favorite aspect of this product?

Infrastructure as a service

What do you dislike most about this product?

Console access is very slow

What recommendations would you give to someone considering this product?

Improve the console access speed

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Mayur J.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Feb 2023

Alibaba Cloud has very good security options

Likeliness to Recommend

8 /10

What differentiates Alibaba Cloud from other similar products?

A managed database service called ApsaraDB RDS for MySQL can make setting up, configuring, and managing a MySQL database a lot easier.

What is your favorite aspect of this product?

Alibaba, which also has great capabilities and qualities, is the main player in the Asia-Pacific region. It offers alternatives for horizontal and vertical scaling with good availability.

What do you dislike most about this product?

High price 2. Features and functionality that are limited 3. Subpar output 4. Unfriendly to users

What recommendations would you give to someone considering this product?

1. If you are more concerned about your data being hosted in your near region then Alibaba Cloud good one but in terms of Security, Pricing need to think before considering this product.

Pros

  • Enables Productivity
  • Altruistic
  • Acts with Integrity
  • Helps Innovate

Most Popular Alibaba Cloud Comparisons

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