What is Alibaba Cloud?
Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.
Company Details
Need Assistance?
We're here to help you with understanding our reports and the data inside to help you make decisions.
Get AssistanceAlibaba Cloud Ratings
Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
to access more information on Alibaba Cloud.
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
85 Plan to Renew
6
Since last award
77 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alibaba Cloud?
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Backup
Cloud Integration
Load Balancing
Access Management
Analytics and Reporting
Regulatory Compliance
Systems Performance Management
Data Migration
Encryption and Decryption Support
Capacity Management
Workflow Management
Vendor Capability Ratings
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Alibaba Cloud Reviews
musa S.
- Role: Information Technology
- Industry: Finance
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Reasonable price with good quality
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
The price is cheaper compare to AWS
What is your favorite aspect of this product?
Price is cheaper and the support team is very kind to give us discount price as beginner
What do you dislike most about this product?
lack of documentation in English. many documentation is in Chinese
What recommendations would you give to someone considering this product?
Its a good product I had no issue so far
Pros
- Respectful
- Client Friendly Policies
- Trustworthy
- Efficient Service
Mahmoud R.
- Role: Information Technology
- Industry: Technology
- Involvement: Vendor Selection and Purchasing
Submitted Feb 2023
One of the top cloud service providers
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
(1) Cost Effectiveness (2) Global Reach (3) Artificial Intelligence (4) Hybrid Cloud (5) Data Centers (6) E-Commerce Focus
What is your favorite aspect of this product?
As a subsidiary of Alibaba Group, Alibaba Cloud has a deep understanding of the e-commerce industry, offering solutions that are tailored to the specific needs of e-commerce businesses.
What do you dislike most about this product?
(1) Security Concerns (2) Integration Challenges (3) Complexity
What recommendations would you give to someone considering this product?
(1) Make sure you have a clear understanding of your e-commerce goals and budget (2) Research the different e-commerce products available on Alibaba Cloud (3) Before launching your e-commerce platform, make sure to test it thoroughly (4) Consider security (5) Regularly monitor your e-commerce platform, and evaluate its performance
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Nishith S.
- Role: Information Technology
- Industry: Education
- Involvement: IT Leader or Manager
Submitted Feb 2023
Easy to adopt, but not competitive
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
Alibaba is easy to adopt, and can be easy on the price but lacks seamless integration with the environment and also the features as compared to competitors
What is your favorite aspect of this product?
Easy to adopt as a product
What do you dislike most about this product?
The integrations documentation are not comprehensive
What recommendations would you give to someone considering this product?
Try it out and check if it fits the requirements.
Pros
- Trustworthy
- Efficient Service
- Caring
- Respectful
Cons
- Less Reliable
- Less Productive
- Charges for Enhancements
