What is Alibaba Cloud?
Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
85 Plan to Renew
6
Since last award
77 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alibaba Cloud?
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Backup
Cloud Integration
Load Balancing
Access Management
Analytics and Reporting
Regulatory Compliance
Systems Performance Management
Data Migration
Encryption and Decryption Support
Capacity Management
Workflow Management
Vendor Capability Ratings
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Alibaba Cloud Reviews
Soranyela R.
- Role: Information Technology
- Industry: Technology
- Involvement: End User of Application
Submitted Feb 2023
Meets expectations
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
It offers a wide range of products and services, such as cloud infrastructure, data analytics, and security.
What is your favorite aspect of this product?
Competitive prices
What do you dislike most about this product?
Compatibility limitations with certain operating systems and applications.
What recommendations would you give to someone considering this product?
Assess the individual needs of the company before
Pros
- Helps Innovate
- Reliable
- Trustworthy
- Efficient Service
Abhishek S.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
Easy to managed all servers at one place
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
Easy to use and simpl some functions are made easy rather than others
What is your favorite aspect of this product?
On hand and user experience which is better for me
What do you dislike most about this product?
I don't think so but in future may be some scripting functions will available for direct use.
What recommendations would you give to someone considering this product?
Definitely I will do to my colleague
Pros
- Enables Productivity
- Trustworthy
- Unique Features
- Efficient Service
Jonathan Alexander C.
- Role: Information Technology
- Industry: Healthcare
- Involvement: IT Development, Integration, and Administration
Submitted Feb 2023
A high-performance, efficient, and scalable cloud
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
I would say that the main difference with other similar services or products is the great speed that it offers to establish connection with our services in the clouds as well as the great scalability that it has in the services that it offers so much so that we have maintained our hybrid infrastructure and it has been very It is easy to be able to migrate these services and provide our users with the services offered by the company in a transparent manner without them being affected.
What is your favorite aspect of this product?
What I like the most is its easy and agile integration as well as the speed it offers in the database connections it offers. Another very important aspect that led us to trust this service is the large number of servers that it has distributed in several countries, which makes it reliable in terms of service availability.
What do you dislike most about this product?
I would say that the cost and the technical support are a bit. I imagine that due to the number of clients they have, it is sometimes very difficult to connect with one.
What recommendations would you give to someone considering this product?
That it is a good infrastructure option in the clouds for your company that has good services for both databases and application hosting, but you should consider whether your integration process complies with what this provider offers.
Pros
- Helps Innovate
- Continually Improving Product
- Effective Service
- Inspires Innovation
