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Alibaba Cloud Logo
Alibaba Cloud Logo
Alibaba Cloud

Alibaba Cloud

Composite Score
7.9 /10
CX Score
8.1 /10
Category
Alibaba Cloud
7.9 /10

What is Alibaba Cloud?

Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.

Company Details


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Alibaba Cloud Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Alibaba Cloud.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

83 Likeliness to Recommend

85 Plan to Renew

6
Since last award

77 Satisfaction of Cost Relative to Value

3
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+87 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Alibaba Cloud?

7% Negative
8% Neutral
85% Positive

Pros

  • Respectful
  • Helps Innovate
  • Continually Improving Product
  • Inspires Innovation

Feature Ratings

Average 80

Cloud Backup

84

Cloud Integration

83

Load Balancing

82

Access Management

82

Analytics and Reporting

80

Regulatory Compliance

80

Systems Performance Management

80

Data Migration

80

Encryption and Decryption Support

79

Capacity Management

78

Workflow Management

77

Vendor Capability Ratings

Average 77

Ease of Customization

80

Quality of Features

79

Ease of IT Administration

79

Ease of Implementation

79

Vendor Support

78

Product Strategy and Rate of Improvement

78

Ease of Data Integration

76

Business Value Created

75

Breadth of Features

75

Usability and Intuitiveness

75

Availability and Quality of Training

74

Alibaba Cloud Reviews

ALPER K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jul 2022

Growing rapidly strongly but not enough !

Likeliness to Recommend

3 /10

What differentiates Alibaba Cloud from other similar products?

* It is growing too fast. * Encryption and security is great . * Pricing is manageable. It is better compared to AWS and Microsoft Azure .

What is your favorite aspect of this product?

* Allows for flexibility. * It is not expensive. * Encryption and security is reliable. * Services is really awesome. It has too many valuable services.

What do you dislike most about this product?

* It should also think about USA and Europe market. Chinese market is not enough. * It has potential compliance issues.

What recommendations would you give to someone considering this product?

* Become more productive try to be more effective as AWS does, * Think about what world requires not only China's demands. * Fix potential compliance issues

Pros

  • Over Delivered
  • Reliable
  • Enables Productivity
  • Efficient Service

Cons

  • Wastes Time
  • Inhibits Innovation
  • Less Performance Enhancing

Reign R.

  • Role: Industry Specific Role
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Jul 2022

Alibaba Cloud – Asia’s leading Amazon

Likeliness to Recommend

10 /10

What differentiates Alibaba Cloud from other similar products?

Alibaba is making its way to the top due to a reason. It’s reliable, secure, and efficient and above all its monthly and yearly cost is quite effective for business users, mainly because it provides its customers as well as potential customers with something that is cost effective as well as reliable.

What is your favorite aspect of this product?

Although it has a long way to go, Alibaba Cloud is known for being the Amazon of Asia. It started its journey from China and spread to neighboring countries as well, it has replaced AWS and other companies from Asia for cloud business storage. It has taken Asia's business market by storm and paved the way for even more spread.

What do you dislike most about this product?

If you are someone from the USA, it is to keep in mind that Alibaba Cloud is not an American company so do its rules and regulations. There is a high chance and great risk of data security, although it does provide great security but the risk is always there.

What recommendations would you give to someone considering this product?

Alibaba cloud is suitable for Asia’s market that is obviously its target audience as well, for now. If you are looking for something that is reliable, and pocket friendly as well, this is the right choice and right time to become a part of future’s leading cloud business and solution providing company.

Pros

  • Reliable
  • Unique Features
  • Effective Service
  • Caring

Victoria J.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted May 2022

Secure cloud has bunches of choices, it's perfect.

Likeliness to Recommend

9 /10

What differentiates Alibaba Cloud from other similar products?

Alibaba without having any legitimate planning and ability of the cloud stage can utilize it regular and clear to use. Virtual Private Cloud in Alibaba cloud is legitimately disconnected from one another, which give greater security to asset made in Virtual Private Cloud. We can make and oversee cloud assets, for example, Elastic Compute Service, Service Load Balancing, and RDS in Virtual Private Cloud. Virtual Private Cloud can be made in any suitable worldwide district. virtual Private Cloud can be made for nothing.

What is your favorite aspect of this product?

In our business situation, we have made cloud assets, for example, ECS Instance and RDS occurrence by making a VPC organization, Vswitch, and Vrouter in Alibaba Cloud

What do you dislike most about this product?

Something irritating about Alibaba Cloud is that I often run into a page that is in Chinese. Alibaba Cloud, aside from giving fantastic customer support, needs upgrades and advancement across the environment. Most items feel like an early model and are not prepared for the market.

What recommendations would you give to someone considering this product?

You can make various assets given your business needs in Alibaba Virtual Private Cloud in any worldwide locales accessible around the world. You want to focus on how you arrange your foundation. Probably the greatest benefit of the cloud is having autoscaling, shutting down machines when not required, and so forth. Moreover, how much administration is offered permits individuals to gain an incredible performance, undoubtedly I suggest the Alibaba Elastic Compute Service as the absolute most complete stage accessible today.

Pros

  • Reliable
  • Trustworthy
  • Unique Features
  • Efficient Service

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