What is Alibaba Cloud?
Alibaba Cloud offers high-performance, elastic computing power in the cloud. Services are available on a pay-as-you-go basis and include data storage, relational databases, big-data processing, Anti-DDoS protection and content delivery networks (CDN). At the same time Alibaba Cloud is committed to the research and development of large database systems and advanced big data technologies. Our R&D efforts include the advancement of IoT (Internet of Things) technology, virtual reality, smart homes, automotive networking and information systems, and cloud-based mobile-device operating systems.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
83 Likeliness to Recommend
85 Plan to Renew
6
Since last award
77 Satisfaction of Cost Relative to Value
3
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+87 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Alibaba Cloud?
Pros
- Respectful
- Helps Innovate
- Continually Improving Product
- Inspires Innovation
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Cloud Backup
Cloud Integration
Load Balancing
Access Management
Analytics and Reporting
Regulatory Compliance
Systems Performance Management
Data Migration
Encryption and Decryption Support
Capacity Management
Workflow Management
Vendor Capability Ratings
Ease of Customization
Quality of Features
Ease of IT Administration
Ease of Implementation
Vendor Support
Product Strategy and Rate of Improvement
Ease of Data Integration
Business Value Created
Breadth of Features
Usability and Intuitiveness
Availability and Quality of Training
Alibaba Cloud Reviews
Krishna Kumar K.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Apr 2022
Great cloud service by alibaba cloud!
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
Pay as you go
What is your favorite aspect of this product?
Cost optimisation
What do you dislike most about this product?
More region should be deployed
What recommendations would you give to someone considering this product?
More region and availability zones needed.
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
Paula D.
- Role: Information Technology
- Industry: Other
- Involvement: End User of Application
Submitted Mar 2022
One of those names that can be trusted immediately
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
When it comes to security Alibaba Cloud is one of those names that can be trusted immediately. You can rely on them and not only it gives you security promise, it also gives you protection against possible threats. Our company has been using it after getting attacked by a hacker from another service and we lost lots of data and the fear of privacy and security rooted itself in us. We all are on-alert almost all of the time even when we have switched to Alibaba Cloud.
What is your favorite aspect of this product?
Apart from security, it’s also very efficient when it comes to integration with other platforms. It was made for business interaction and it shows in its model and structure, we save lots of our time and can integrate this one on almost all other platforms that others might be using. It’s also user-friendly and the learning process does not take forever.
What do you dislike most about this product?
Well, as much as we trust in our service provider, there are times when we need help quickly and it’s not there, thankfully, our company have hired some gurus of the field and we run to them but if you are a company that doesn’t have anyone to handle chaos at last moment it might become a huge issue later on.
What recommendations would you give to someone considering this product?
If you are looking for reliable, secure, safe and affordable but good cloud computing services, Alibaba is what you are most probably looking forward to. You can have almost everything under one-platform. This is a new name when it comes to cloud computing but everyone starts somewhere, right?
Pros
- Reliable
- Effective Service
- Acts with Integrity
- Transparent
Alvin T.
- Role: Industry Specific Role
- Industry: Technology
- Involvement: End User of Application
Submitted Mar 2022
Building trust and reliance in cloud computing
Likeliness to Recommend
What differentiates Alibaba Cloud from other similar products?
Apart from security, it’s also very efficient when it comes to integration with other platforms. It was made for business interaction and it shows in its model and structure, we save lots of our time and can integrate this one on almost all other platforms that others might be using. It’s also user-friendly and the learning process does not take forever.
What is your favorite aspect of this product?
When it comes to security Alibaba Cloud is one of those names that can be trusted immediately. You can rely on them and not only it gives you security promise, it also gives you protection against possible threats. Our company has been using it after getting attacked by a hacker from another service and we lost lots of data and the fear of privacy and security rooted itself in us. We all are on-alert almost all of the time even when we have switched to Alibaba Cloud.
What do you dislike most about this product?
Well, as much as we trust in our service provider, there are times when we need help quickly and it’s not there, thankfully, our company have hired some guru’s of the field and we run to them but if you are a company that doesn’t have anyone to handle chaos at last moment it might become a huge issue later on.
What recommendations would you give to someone considering this product?
If you are looking for reliable, secure, safe and affordable but good cloud computing services, Alibaba is what you are most probably looking forward to. You can have almost everything under one-platform. This is a new name when it comes to cloud computing but everyone starts somewhere, right?
Pros
- Helps Innovate
- Performance Enhancing
- Enables Productivity
- Effective Service
