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Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 85

Cloud Integration

88

Load Balancing

88

Encryption and Decryption Support

87

Capacity Management

87

Cloud Backup

87

Access Management

87

Data Migration

86

Systems Performance Management

86

Analytics and Reporting

85

SLA Management

84

Workflow Management

84

Vendor Capability Ratings

Average 85

Business Value Created

87

Quality of Features

87

Breadth of Features

87

Ease of Data Integration

85

Ease of Implementation

85

Product Strategy and Rate of Improvement

85

Ease of IT Administration

84

Availability and Quality of Training

84

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

84

Amazon EC2 Reviews

Tarun K.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Scalable and flexible computing capacity.

Likeliness to Recommend

8 /10

What differentiates Amazon EC2 from other similar products?

Offers scalable computing capacity, making it ideal for businesses of all sizes, from start-ups to large enterprises. Cost-effective. Pay-as-you-go model, with options for reserved to optimize costs.

What is your favorite aspect of this product?

Support a wide range or operating systems and applications.

What do you dislike most about this product?

Requires more hands-on management compared to fully managed services.

What recommendations would you give to someone considering this product?

Perfect choice for business needing scalable computing services, but may require a learning curve and careful cost management.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Enables Productivity

Roystin D.

  • Role: Sales Marketing
  • Industry: Technology
  • Involvement: Business Leader or Manager
Validated Review
Verified Reviewer

Submitted Dec 2024

Great environment and cost effective

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Availability of innovative AI Powered tools, and enhanced performance options

What is your favorite aspect of this product?

My favorite aspect in the Amazon ec2 is the fact it provides secure compute for all our applications.

What do you dislike most about this product?

There is nothing that I dislike about the product, Amazon continues to innovate and provide a great experience

What recommendations would you give to someone considering this product?

Trust Amazon Web services and you will never be disappointed, you can subscribe to their pay as you go models too. their support team is really awesome and friendly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Chad R.

  • Role: Information Technology
  • Industry: Other
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2024

Elastic, Efficient, Essential: EC2 for Marketing.

Likeliness to Recommend

9 /10

What differentiates Amazon EC2 from other similar products?

When our marketing agency decided to move beyond traditional hosting, Amazon EC2 became a game-changer for our IT department. Its ability to provide on-demand compute power is a lifesaver during campaign crunch times when traffic spikes are the norm. The customization EC2 offers for instance types and configurations makes it a versatile tool for our diverse needs—whether it’s running analytics on client data or hosting high-traffic landing pages during ad blitzes.

What is your favorite aspect of this product?

One feature I’ve grown to appreciate is the seamless integration with other AWS services. Pairing EC2 with S3 for data storage or using CloudWatch for monitoring gives us a level of synergy that minimizes the overhead of managing disparate systems. Plus, the built-in security groups make it easier to maintain control over who and what can access each instance.

What do you dislike most about this product?

One annoyance is the occasional difficulty in managing reserved instances effectively; predicting long-term usage can be tricky in our project-based workflow.

What recommendations would you give to someone considering this product?

EC2 has drastically improved our ability to stay agile. Whether it’s reducing downtime, speeding up testing cycles, or handling unpredictable traffic patterns, the benefits are tangible. We’ve also seen a significant improvement in cost management since we only pay for what we use—a big plus when managing tight budgets for clients.

Pros

  • Continually Improving Product
  • Reliable
  • Enables Productivity
  • Trustworthy

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