Latest Research


This content is currently locked.

Your current Info-Tech Research Group subscription does not include access to this content. Contact your account representative to gain access to Premium SoftwareReviews.

Contact Your Representative
Or Call Us:
1-888-670-8889 (US/CAN) or
+1-519-432-3550 (International)
Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


Need Assistance?

We're here to help you with understanding our reports and the data inside to help you make decisions.

Get Assistance

Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

Filter By

Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

1
Since last award


{y}
{name}

Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 85

Cloud Integration

88

Load Balancing

88

Capacity Management

87

Encryption and Decryption Support

87

Cloud Backup

87

Access Management

86

Systems Performance Management

86

Data Migration

86

Analytics and Reporting

85

SLA Management

84

Workflow Management

84

Vendor Capability Ratings

Average 85

Business Value Created

87

Quality of Features

87

Breadth of Features

87

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Vendor Support

84

Ease of Customization

84

Amazon EC2 Reviews

Thomas Benton C.

  • Role: Human Resources
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

The perfect tool to collect infrastructure metrics

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

For the health inspections of our cloud services, CloudWatch is essential. Every subsequent project in any AWS cloud application can use the software after only a single configuration. The metrics allow for the creation of new ones and are very adjustable. It effectively supports real-time monitoring. In order to meet specific needs, it can be highly customized to meet those needs.

What is your favorite aspect of this product?

It features a unique method for analyzing log data in the form of metrics and events, which eventually led to a fantastic live statistics display. It can control all EC2 instance logs and those from other integrations, data ingress, and even internal traffic monitoring. This utility makes it simple to perform various automated responses to failures. Additionally, it significantly lowers the amount of downtime for our essential cloud services.

What do you dislike most about this product?

Comparing the weak authorization approach to other AWS services' low capabilities compared to rivals, the Weak web console is not feasible for a deep connection to a specific metric in a particular account. As a result, we cannot appropriately incorporate metrics into our run books, playbooks, or alerting tools. It doesn't support instance-related metrics.

What recommendations would you give to someone considering this product?

Open the door to monitoring virtually everything in the cloud, from development to production to service. You can quickly perform root cause analysis and save time after everything is set up and connected to the data source or result. This service is beneficial when it comes to monitoring and maximizing resource usage. We may establish alerts to identify problems with the applications and find them very quickly.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Dana M.

  • Role: Finance
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Sep 2022

An innovative public cloud platform.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

The most dependable yet affordable cloud platform with a wide range of possibilities for both people and businesses is, without a doubt, Amazon Web Service. Because of its excellent scalability and modular architecture, no work is hampered or stopped. The safest and most reliable public cloud platform is Amazon Web Services. We have long been utilizing this cloud infrastructure platform.

What is your favorite aspect of this product?

With this help, I can expand my storage limit in a cost-effective and innovative way, and the data transmission speed is excellent. The APIs make it simple to interact with and offer us ownership; we no longer need to do drawn-out conference calls to convey our needs to an intermediary or salesperson. Scalability and dependability of the supporting infrastructure.

What do you dislike most about this product?

These are the aspects of this cloud platform that I don't like since the ongoing maintenance, integration, and deployment are not up to par, the integration is difficult to operate, and on the other hand, maintenance costs are pretty costly. When using a hybrid cloud, certain features must be developed in the public cloud to consume the data, which is still a worrying truth regarding security features.

What recommendations would you give to someone considering this product?

We rely heavily on Amazon Web Services to maintain our mobile and web applications. AWS is one of the public cloud platforms that we have been using. This safe and convenient cloud computing platform offers excellent commercial services. You can get in touch with the staff if there is a problem.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Josep P.

  • Role: Information Technology
  • Industry: Communications
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Sep 2022

Not easy to use and very pricey

Likeliness to Recommend

6 /10

What differentiates Amazon EC2 from other similar products?

its price and the variety of features

What is your favorite aspect of this product?

innovation

What do you dislike most about this product?

its price for sure

What recommendations would you give to someone considering this product?

try it and be careful and take special care with billing configuration

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Cons

  • Wastes Time
  • Less Generous
  • Less Transparent

Most Popular Amazon EC2 Comparisons

Visit our Exponential IT Research Center
Over 100 analysts waiting to take your call right now: 1-519-432-3550 x2019