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Amazon EC2 Logo Award Winner Product Badge
Amazon EC2 Logo Award Winner Product Badge
Amazon

Amazon EC2

Composite Score
9.1 /10
CX Score
9.3 /10
Category
Amazon EC2
9.1 /10

What is Amazon EC2?

Amazon Elastic Compute Cloud (Amazon EC2) offers the broadest and deepest compute platform, with over 500 instances and choice of the latest processor, storage, networking, operating system, and purchase model to help you best match the needs of your workload. We are the first major cloud provider that supports Intel, AMD, and Arm processors, the only cloud with on-demand EC2 Mac instances, and the only cloud with 400 Gbps Ethernet networking.

Company Details


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Awards & Recognition

Amazon EC2 won the following awards in the Cloud Infrastructure as a Service category

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Amazon EC2 Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon EC2.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

91 Likeliness to Recommend

99 Plan to Renew

87 Satisfaction of Cost Relative to Value

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Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+94 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon EC2?

2% Negative
2% Neutral
96% Positive

Pros

  • Helps Innovate
  • Reliable
  • Respectful
  • Acts with Integrity

Feature Ratings

Average 85

Cloud Integration

88

Load Balancing

88

Capacity Management

87

Encryption and Decryption Support

87

Cloud Backup

87

Access Management

86

Systems Performance Management

86

Data Migration

86

Analytics and Reporting

85

SLA Management

84

Workflow Management

84

Vendor Capability Ratings

Average 85

Business Value Created

87

Quality of Features

87

Breadth of Features

87

Ease of Implementation

85

Ease of Data Integration

85

Product Strategy and Rate of Improvement

85

Availability and Quality of Training

84

Ease of IT Administration

84

Usability and Intuitiveness

84

Ease of Customization

84

Vendor Support

84

Amazon EC2 Reviews

Thomas R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Extremely extensive and reliable.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

The scalability of this service is second-to-none and there's barely any latency.

What is your favorite aspect of this product?

My favorite aspect of this product is the elasticity options allowing more EC2 instances based on data pulled from your CPU which help to build the overall environment.

What do you dislike most about this product?

There seems to be some hidden costs when looking at data in-out charges.

What recommendations would you give to someone considering this product?

Would recommend this to a medium + sized company. he software is nearly perfect for your web services needs but it can become expensive.

Pros

  • Helps Innovate
  • Reliable
  • Performance Enhancing
  • Enables Productivity

Cons

  • Vendor's Interest First

Juro M.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Nov 2021

Amazon Drive for Business Requirements

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

It's used in nearly every department at our company, from HR to Dev-ops. We use it for file storage and secure file sharing across or within teams. In particular, we use [it] in my team to share files within [the] team or with clients who have specific access requests attached to them. It is appropriate for small and medium-sized businesses. Customer support isn't always great, so if your company's needs don't necessitate a lot of assistance, you can go for it. In terms of product trust, I recommend and trust it if your business meets the offering. Amazon Drive recognizes photos and videos in specific folders (that you choose).

What is your favorite aspect of this product?

For important files, videos, and photos, we use Amazon Drive as our primary backup. We do not have access to Amazon Drive as a company. Only the owners have access to it. We don't access the files very often, but it gives us peace of mind knowing that they are safe and accessible in the event of any unexpected IT problems. Amazon Drive is useful in a variety of situations. It works best as a cloud backup - a secure location to store important files, photos, and videos. I wouldn't recommend it for collaborative document management because I believe there are better options. Amazon Drive can be set up to automatically upload specific folders

What do you dislike most about this product?

While it is simple to change user permissions, device management is more difficult than we would like, and file security is critical. If we ever cancel our corporate Prime membership, we will no longer have access to our files. The file storage user interface isn't as user-friendly as I'd like. When I first purchased the plans, they were not entirely clear to me. The only reason I dock it a point is that device management, as a subset of user management, is a little clumsy. It hasn't been a problem so far, but it could jeopardize security in the future. Overall, I'd recommend it. The file storage user interface isn't as user-friendly.

What recommendations would you give to someone considering this product?

We haven't needed to use the service for Amazon Drive yet, but based on our previous Amazon support experiences, I expect it to be excellent. Amazon Drive has a comprehensive list of support topics. Contacting the main Amazon Customer Service number - or using their chat or email feature - will get you direct customer support. Overall, this is excellent software for file sharing, storage, and collaboration. Its security is excellent, and its user management is flawless. The only reason I dock it a point is that device management, as a subset of user management, is a little clumsy. It hasn't been a problem so far, but it could jeopardize.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Stephen C.

  • Role: Consultant
  • Industry: Biotechnology
  • Involvement: IT Leader or Manager
Validated Review
Verified Reviewer

Submitted Nov 2021

Clear industry favourite and customer centric.

Likeliness to Recommend

10 /10

What differentiates Amazon EC2 from other similar products?

Sheer scalability, number of products and choices. Trust plays a big part.

What is your favorite aspect of this product?

Very customer centric, intuitive to adopt and migrate, many easy to use steps.

What do you dislike most about this product?

AWS is good at making lots of charge points that you need to be aware of and be in control of it you will stack up a lot of payments across regions for AWS usage.

What recommendations would you give to someone considering this product?

There is a lot of data out there, reviews etc. AWS has a lot of free training sessions, videos, white papers etc. Use them to built a picture that will make the jigsaw.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

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