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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Manmeet R.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: Vendor Management and Renewal
Validated Review
Verified Reviewer

Submitted Jan 2024

Fantastic product!

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

easy to use

What is your favorite aspect of this product?

seamless experience

What do you dislike most about this product?

nothing

What recommendations would you give to someone considering this product?

Use it have fun

Pros

  • Reliable
  • Efficient Service
  • Inspires Innovation
  • Caring

Arka S.

  • Role: Information Technology
  • Industry: Finance
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Simplifies Payment Processes for Businesses

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Previously, catering to our global customers' local payment preferences posed challenges. However, Amazon's payment service has transformed this complexity into ease and simplicity. This solution facilitates the collection of payments from international customers via their preferred methods. Furthermore, it stands as an excellent payment service for eligible countries, offering valuable pricing.

What is your favorite aspect of this product?

Amazon's user-friendly solution empowers businesses to effortlessly collect payments from their customers. This intuitive product offers a diverse range of exceptional payment experiences, allowing you to seamlessly accept various forms of payment without complexity. Even without a dedicated website, worry not – this tool enables payment collection through personalized links and invoices. Accessible via both web and mobile devices, it also facilitates global transactions with localized payment methods. Additionally, the option for installment payments empowers customers to conveniently manage purchase costs.

What do you dislike most about this product?

They have restrictions in place, allowing trading only with certain countries. Aside from that, I find no faults with this application. Its user-friendliness is commendable, and the customer support is exceptional.

What recommendations would you give to someone considering this product?

If you have a global customer base and want to provide them with a smooth payment experience in their local currency payment preference, then go for it without a second thought. With a streamlined checkout process, your customers can enjoy a smooth journey. Businesses can personalize invoices using their own branding or default templates, and integration is hassle-free, requiring no coding. A centralized dashboard provides oversight of all transactions.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Simon T.

  • Role: Finance
  • Industry: Manufacturing
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Dec 2023

Easy to use, time saver

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

The fact it can link with Amazon account is its USP as most people have this

What is your favorite aspect of this product?

Simple and as easy to use as any payment option with security

What do you dislike most about this product?

Not much to comment on !

What recommendations would you give to someone considering this product?

Easy business solution and most people have amazon

Pros

  • Performance Enhancing
  • Trustworthy
  • Unique Features
  • Caring

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