What is Amazon Pay?
Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.
Company Details
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Real user data aggregated to summarize the product performance and customer experience.
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Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
92 Likeliness to Recommend
97 Plan to Renew
90 Satisfaction of Cost Relative to Value
1
Since last award
Emotional Footprint Overview
Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.
+95 Net Emotional Footprint
The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.
How much do users love Amazon Pay?
Pros
- Security Protects
- Helps Innovate
- Reliable
- Performance Enhancing
How to read the Emotional Footprint
The Net Emotional Footprint measures high-level user sentiment towards particular product offerings. It aggregates emotional response ratings for various dimensions of the vendor-client relationship and product effectiveness, creating a powerful indicator of overall user feeling toward the vendor and product.
While purchasing decisions shouldn't be based on emotion, it's valuable to know what kind of emotional response the vendor you're considering elicits from their users.
Footprint
Negative
Neutral
Positive
Feature Ratings
Mobile Payments
Digital Wallet Integration
Security
E-Commerce Integration
Recurring Payments
Credit Card Processing
Customer Support
POS Verification
POS Integration
Multi Currency
Reporting Analytics
Vendor Capability Ratings
Ease of Implementation
Business Value Created
Quality of Features
Usability and Intuitiveness
Breadth of Features
Ease of Data Integration
Ease of IT Administration
Product Strategy and Rate of Improvement
Availability and Quality of Training
Vendor Support
Ease of Customization
Amazon Pay Reviews
Simon K.
- Role: Information Technology
- Industry: Electronics
- Involvement: End User of Application
Submitted Dec 2023
Fantastic product
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Seamless transactions and reporting is really simple.
What is your favorite aspect of this product?
The integrations with this product are endless and help build trust with customers.
What do you dislike most about this product?
Nothing bad to report.
What recommendations would you give to someone considering this product?
It's been great for me worth a try!
Pros
- Reliable
- Performance Enhancing
- Enables Productivity
- Unique Features
Dev Jyoti ..
- Role: Student Academic
- Industry: Retail
- Involvement: Vendor Selection and Purchasing
Submitted Nov 2023
Fantastic product, easy to use, highly recommended
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay differentiates itself through tight integration with the Amazon ecosystem, offering users the convenience of using their Amazon account for transactions on external websites. The trusted brand, mobile-friendly design, Alexa integration, buyer protection, global reach, and support for subscription payments further contribute to its unique features in the online payment landscape.
What is your favorite aspect of this product?
If we were to imagine a hypothetical customer expressing a personal preference, they might appreciate the ease of use and familiarity that Amazon Pay brings to their online shopping experience. The convenience of using the same account for purchases across various websites, coupled with the reassurance of buyer protection, could be seen as a time-saving and secure way to shop online.
What do you dislike most about this product?
Some users have expressed concerns about the exclusivity tied to using their Amazon account for transactions with Amazon Pay. They may wish for more diverse payment options and occasionally cite potential integration challenges with certain platforms. Additionally, transaction fees are a common point of contention for both users and businesses.
What recommendations would you give to someone considering this product?
Consider Amazon Pay if you value the convenience of using your Amazon account for transactions and appreciate the brand's familiarity. Prioritize evaluating integration compatibility with your preferred platforms, understanding transaction fees, and exploring buyer protection features. Stay informed about updates and consider user reviews to make an informed decision based on your individual preferences and needs.
Pros
- Trustworthy
- Client Friendly Policies
- Helps Innovate
- Continually Improving Product
Praveen B.
- Role: Information Technology
- Industry: Technology
- Involvement: IT Development, Integration, and Administration
Submitted Nov 2023
Easy to Use and integrate with ecommerce platforms
Likeliness to Recommend
What differentiates Amazon Pay from other similar products?
Amazon Pay is a product by Amazon which is known for its excellent customer service.
What is your favorite aspect of this product?
Quick payments via multiple platforms
What do you dislike most about this product?
Multi-currency options
What recommendations would you give to someone considering this product?
Its good for payments on e-commerce platforms
Pros
- Helps Innovate
- Continually Improving Product
- Reliable
- Performance Enhancing
