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Amazon Pay Logo Award Winner Product Badge
Amazon Pay Logo Award Winner Product Badge
Amazon

Amazon Pay

Composite Score
9.1 /10
CX Score
9.4 /10
Category
Amazon Pay
9.1 /10

What is Amazon Pay?

Let’s go beyond just speed and convenience. Amazon Pay offers a safe and secure checkout experience backed by Amazon’s technology, innovation, and robust risk management services.

Company Details


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Awards & Recognition

Amazon Pay won the following awards in the Payment Processing category

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Amazon Pay Ratings

Real user data aggregated to summarize the product performance and customer experience.
Download the entire Product Scorecard to access more information on Amazon Pay.

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

92 Likeliness to Recommend

97 Plan to Renew

90 Satisfaction of Cost Relative to Value

1
Since last award


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Emotional Footprint Overview

Product scores listed below represent current data. This may be different from data contained in reports and awards, which express data as of their publication date.

+95 Net Emotional Footprint

The emotional sentiment held by end users of the software based on their experience with the vendor. Responses are captured on an eight-point scale.

How much do users love Amazon Pay?

1% Negative
1% Neutral
98% Positive

Pros

  • Security Protects
  • Helps Innovate
  • Reliable
  • Performance Enhancing

Feature Ratings

Average 87

Mobile Payments

91

Digital Wallet Integration

89

Security

88

E-Commerce Integration

88

Recurring Payments

88

Credit Card Processing

87

Customer Support

86

POS Verification

86

POS Integration

85

Multi Currency

85

Reporting Analytics

84

Vendor Capability Ratings

Average 86

Ease of Implementation

88

Business Value Created

88

Quality of Features

87

Usability and Intuitiveness

86

Breadth of Features

86

Ease of Data Integration

85

Ease of IT Administration

85

Product Strategy and Rate of Improvement

84

Availability and Quality of Training

84

Vendor Support

83

Ease of Customization

83

Amazon Pay Reviews

Oshane H.

  • Role: C-Level
  • Industry: Retail
  • Involvement: IT Development, Integration, and Administration
Validated Review
Verified Reviewer

Submitted Mar 2023

Amazon pay is the way forward !

Likeliness to Recommend

10 /10

What differentiates Amazon Pay from other similar products?

Amazon has over a million users, which means that if you are not accepting Amazon Pay, which allows customers who shop on Amazon to pay easily, you may be missing out.

What is your favorite aspect of this product?

The ease of use to pay using your linked payment method on amazon without having to locate your debit card to make a purchase.

What do you dislike most about this product?

I dislike that you are not able to pay with your amazon gift card balance if you have one.

What recommendations would you give to someone considering this product?

Highly recommend amazon pay as an additional payment method to integrate to your website for your customers.

Pros

  • Helps Innovate
  • Continually Improving Product
  • Reliable
  • Performance Enhancing

Vignesh S.

  • Role: Consultant
  • Industry: Healthcare
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best app for payment. insterd of other software

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

user friendly best way to pay amount no lag in payment modes get lot of discounts

What is your favorite aspect of this product?

user friendly best way to pay amount no lag in payment modes get lot of discounts

What do you dislike most about this product?

no issues as of now

What recommendations would you give to someone considering this product?

yes best for payment

Pros

  • Helps Innovate
  • Trustworthy
  • Effective Service
  • Respectful

Promod Kr. P.

  • Role: Information Technology
  • Industry: Technology
  • Involvement: End User of Application
Validated Review
Verified Reviewer

Submitted Mar 2023

Best platform for the everyday payment stuff!

Likeliness to Recommend

9 /10

What differentiates Amazon Pay from other similar products?

The best platform to perform day today payment process.

What is your favorite aspect of this product?

With the use of the product, have realised that it has made the things quiet simple for the payment process. We can add the giftcard to the balance, make payment, do bill payments and lot other stuffs.

What do you dislike most about this product?

There is no such thing I have figured out.

What recommendations would you give to someone considering this product?

Good Product go for it!

Pros

  • Reliable
  • Performance Enhancing
  • Enables Productivity
  • Unique Features

Most Popular Amazon Pay Comparisons

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